8/10 Bien
Andy H.
10 avr. 2024
Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Good, but not quite perfect
Overall we were very pleased with the cleanliness, layout and space provided by this unit. Being on the ground floor provided easy access to the pool area but it wasn’t too loud despite it being Spring Break. We also loved the short walk to the beach and restaurants nearby.
Our only negative experiences were with The Pointe property itself and accuracy of the listing, as well as communication with the rental company.
-The listing indicates the pool is heated year round but it definitely didn’t feel heated and another guest mentioned they spoke with the front desk person who told them they don’t heat it after March 31st (our stay began April 1st). The weather when we visited was in the high 60’s to low 70’s so it was generally too cold to enjoy the pool since it wasn’t heated.
-The listing shows pictures of a rooftop lounge area. We were told this was not yet open for the season.
-The listing indicates beach service is included, but it took multiple emails and texts to the property manager to find out how to book this service. Instructions were not included with our check in email or welcome packet as I would have expected. I learned it’s best to text them for a timely response.
Andy H.
Séjour de 6 nuits en avril 2024