Chaleureux et accueillant, parfait pour la famille, au cœur de Museum Row!

We returned to the Russell for our second stay because we liked it so much. The apartment is quiet, looking onto a parking lot in the back so it's not facing a street, but still get lots of light and air. The welcoming staff was there when we arrived and they allowed us to check in early without any problem. He explained everything in the apartment and showed us how it worked and gave us his favorite apps for traveling around London and ordering food delivery. Those apps turned out to be amazingly helpful navigating London! It was a bit warm (we were there in July) so we requested an additional fan, which showed up the next day no problem. The kitchen came fully equipped, and they had milk, coffee and some basics already in the house for us which was so nice. The washer dryer is more like a washer. The dryer didn't work entirely, but we hung up the clothes and they were wrung out well by the washer so they dried pretty quickly hanging for a few hours (we emailed the management to let them know). The area is terrific. Right near a couple of central subway lines (Earl's Court), near the natural history museum, the park and the V&A museum. Great french bakery couple of blocks away, great British pub, Thai food and wonderful Indian food a block away, and grocery stores big and small within close walking distance. It is amazingly convenient. The apartment was very clean, wifi worked super quickly and hook up was immediate. Didn't hear much noise from the other apartments. I would totally recommend a stay here with children--second bedroom is two single beds which was perfect for our family of 4. Beds & pillows and duvets were clean, crisp and really comfortable, which sounds silly to say but it made the stay so much more enjoyable after long days of roaming the city. Really fantastic. …