Gérant immobilier / professionnel
Big Bear Vacations
Salle(s) de bain
Type de destination
Salle à manger
Équipements de loisirs
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:21
Occupants maximums:6 (peut accueillir jusqu’à 6 adultes)
Remboursement à hauteur de 100 % si l’annulation est effectuée au moins 30 jours avant l’arrivée. Remboursement à hauteur de 50 % si l’annulation est effectuée au moins 14 jours avant l’arrivée.
Outdated and not clean
This cabin has no WIFI, the TV is a very old/small, the comforters did not seem clean and the shower curtain was so dirty, I almost threw up when I started taking a shower, the smell was so disgusting! Big Bear Vacations rentals were great about changing the curtain right away and offered us to move to a different place. I would definitely rent from Big Bear Vacations, but I would NOT recommend this place.
Thank you for sharing your voice. We appreciate the feedback and have shared it with the Team. You are important! We hope you do come for another visit soon.
Heater wasn't working, we got there 36 degree inside the cabin, called the agency Big Beat Vacation they send maintenance guy, couldn't fix it. They called Heatinng and Air Conditioning Company and .... He couldn't fix it we left middle of the night with two kids.
Thank you for posting your review Greg. First please understand we are very sorry you had this experience - that is not our standard. When things go wrong we try very hard to make them right and it looks like our Staff did their best. I trust Management took good care of you. We hope we get an opportunity to show you our true standard in a future stay!
Thanksgiving family vacation
Cozy, comfortable and serene.
Kitchen is fully equipped, so feel free to bring your food, and cook away. Saves time from going out and money. Or bring ready made food, some wine and enjoy your evening. There's a bbq grill, deck for sitting around and enjoy the outdoors or to relax and read a good book. Theres also a sitting area behind the cabin which backs up to the woods. Easy to go for a walk and enjoy nature or sit and enjoy some quiet time, bbq or catch some sunshine early in the morning. Carpet through out the cabin makes it comfy for kids to play and walk around & not have to worry about cold floors. Fireplace is great, we made smores! Very quiet at night for a good night's sleep. Minutes to Vons and Stater Bros markets, camping sites, the lake, hiking trails, and much more! Great place to get away from the city, we stay here every other year. Highly recommend you stay, and find out for yourself! !
Thank you for the awesome 5 Star Review!
Our Mission is to create the ultimate Big Bear vacation experience, making memories that will last a life-time by providing outstanding Guest Service and ensuring properties are clean and functional for our Guests.
It sounds like you had a great experience in Big Bear, the Cabin, and with our Staff. This is the excellence we strive for.
You are part of the Big Bear vacations family as a returning Guest and we are very excited to continue serving you during your future visits to the mountain.
Take Care and See You Soon!