2 Chambres à coucher, 2. 5 Bains, 5 couchages
Gérant immobilier / professionnel
- anglais, espagnol
Salle(s) de bain
Dispositifs de sécurité
Type de destination
Salle à manger
Équipements de loisirs
Soirées/évènements non autorisés
Adaptée aux enfants
Âge minimum du vacancier principal:21
Well appointed cabin with a fun game room. Had some difficulty with the Roku but overall a great experience.
Thank you so much for leaving us this review! Sorry about the roku - call us next time and we'll get someone over to help right away. Glad that you had a great stay. Have a wonderful 2020.
What a dump
The couch was gross and dangerous. - missing springs
Thank you so much for your time and feedback! We are so sorry to hear about this. We have made the appropriate departments aware of these issues and will take action immediately. We truly hope this experience doesn't prohibit you from returning to Big Bear Cool Cabins in the future. Please feel free to give us a call directly for a special discount on a future stay!
Great location, bright, well equipped, very comfortable
We were so happy with this house! It is in a great location, close to everything. We picked it mainly because we could bring our dog and because of the pool table in the game room/garage. The house is filled with sunlight, the beds are not the most comfortable, but we’re fine for a few days for sure. The kitchen is really well equipped. The open concept living space is ideal, we also enjoyed eating on the patio. Cool Cabins could not have been more friendly or accessible. I would definitely consider renting this home again.
Thank you so much for staying with us!!! We just got this review for some reason :) Look forward to seeing you next time you're in Big Bear. Happy 2020!
Loved it definitely recommend it
Our stay at the fox law was beyond great we went for our anniversary and we actually watched it snow. Everything there was wonderful
Dear Happy Guest. Thank you for giving us a great rating and for recommending Cool Cabins to other travelers. I’m sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to having you back!
Nice home but pricey, some ticky tacky comments to follow..
Overall good experience. However the house had about 8 light bulbs that were out which made walking around at night a little difficult. The "instruction folder" was outdated so we didn't know how to connect to wifi or work any of the TV's. The house is actually listed for sale right now so maybe less attention is being paid to it by the owner. I added the "romance package" because it was my wife's birthday and they didn't have flowers or chocolates set up when we arrived. If you do add anything on I would call "Cool Cabins" ahead of time to confirm they received your request. Lastly, we texted as instructed after we got back on the road to home about our check out (at 8:30am) and I received a call at 2pm (I was at my open house in Orange county) from the admin that because we had not asked for a late and were still at the house we were going to be charged extra. Not sure if there was some kind of misunderstanding because I double checked the number we text and it was the correct one that we gave us. Don't mean to be too negative because the home was actually pretty nice, close to the Village (long walk though would suggest Uber) and was very well maintained with a fun garage that had Foosball and Pool. Some minor details that could make this a 5 star rental pretty easy.... Hope this helps !!
Clean and great location, few mishaps
Overall we had a nice stay at the Fox Paw! The neighborhood is great with prime location to checkin and the Village / marina.
- Well equipped kitchen
- Fun game room in garage
- Prime location
- Spacious rooms
- Pillows were very uncomfortable, bring your own!
- The "second bedroom" does not have a full wall - it has a large cut out that looks down onto the family room so noise and morning light carry through.
- The master bedroom has a large slider out to a balcony, which is great! But, the white sheet curtains in place offer no filter to the constant street light and headlights shining in lighting up the room numerous times per hour through the night, making it difficult to fall asleep.
- Creeky master bedroom floors make walking without waking up the kids in the loft a tricky task!
Overall our experience was positive with quick responses to a service need we had and overall property cleanliness was great. The negative feedback are all items which can be enhanced to provide a more enjoyable experience as they are likely overlooked during the daytime hours.
Thank you for taking the time to review your stay with us.
We do take pride in catering to our guests’ needs the best way we can and cannot succeed at that without your valuable time and feedback. I have made our maintenance and housekeeping teams aware of your reported items and hope that these things did not present too much of an inconvenience to you and your family. We value your business and look forward to hosting your vacations for many years to come. We are always available for our guests comments and concerns. Thank you again for your time and we hope you have a wonderful weekend!