2/10 Horrible
Debby F.
25 nov. 2023
Les points forts : Emplacement
Les points faibles : Propreté, arrivée, communication et exactitude de l’annonce
Thanksgiving with Family
The house and spaces were good for our group of 7 adults and 6 children. Basement was a good spot for a lot of play. Family enjoyed fun with ping pong and pool. Good location.
However, there were several items that we all believed should have been better considering our rental: There were no garbage bags when we arrived, 1 dishwasher pod, the towels were ragged and very thin,
inadequate toilet paper, the batteries in the fireplace candles were mostly dead. And with 3 fireplaces shown with the property, why weren’t any operational? It would have added such ambiance to a holiday. And the most glaring inadequacy was the heating system. It was very cold throughout the house, especially in the back bedroom. We discovered a leak under the sink in the kitchen and texted the number in our book on 2 separate occasions. There was never a response. We put a pail under the sink and emptied it as necessary. The day before we left, while making Thanksgiving dinner we moved one of the signs urging us to save water and discovered a handwritten note on the back, telling us the sink leaked and that a work order had been placed. We would never have seen the back of the sign because it was hidden by the ledge…..
With attention to these areas, I’m sure the house might meet anyone’s expectations.
Debby F.
Séjour de 7 nuits en novembre 2023
