6/10 Satisfaisant
Lupita H.
2 avr. 2024
Les points forts : Exactitude de lâannonce
Passable, not impressive.
This was our second VRBO experience during our vacation in PV, and the initial property had set a high standard. The agency managing the rental contacted us just 24 hours before check-in, to give instructions via phone instead of the VRBO app, which raised initial concerns. They offered two check-in times, but instead I requested a self check-in. The agent was to get that approved and promised to call back, however she failed to do so. On the check-in day, I reached out to the host for instructions, only to be redirected back to the agency. The agency's response was deemed unprofessional, as they expressed frustration at me for contacting the host. While I would suggest this property for those seeking a spacious accommodation at a reasonable rate, my family would have preferred a location closer to the beach.
PROâs:
Great space for a group of 12
Amenities (swimming pool, washer, dryer, Keurig coffee maker, tea)
Beds were very comfortable
Provided Drinking Water
Guest Book
CONâs:
Slow internet connection (not suitable for remote work)
No dishwasher (inconvenient for large groups)
No hot water in the master bedroom
Lack of amenities in the home (no laundry detergent, insufficient toilet paper, supply of towels)
Lack of cleanliness
Check-in procedure needs improvement
Beach towels, toys, etc
Unreasonable additional fees (fee for a towel smudged with makeup)
Mutiple Alexa devices
Location (unable to stroll to nearby destinations)
Lupita H.
Séjour de 3 nuits en mars 2024
