We arrived at the place around 9pm of Friday 5/29/26. After checking in we directly go to dinner and returned to the room around 11:00 PM.
Getting in the room, we noticed a container of spackle, along with sandpaper blocks, left on the table and smeared spackle on the floor. Further inspection revealed a thick layer of spackle dust on the dresser and across all the surfaces in the room, even on the bed (see the attached pictures for reference). The dust was so thick that the final attached picture shows the footprints we left on the entryway floor just from stepping out of the room.
There was also no shampoo and conditioner which suppose to be provided based on hotel description.
Because it was past midnight and the reception desk had closed at 9:00 PM, we were tired and chose not to disturb anyone on the emergency line. Instead, we did a quick cleanup ourselves and went to sleep.
The next morning, we waited for the reception desk to open at 9:00 AM and brought the situation to the receptionist, Shawn Adams. After hearing what happened, she did not apologize; instead, she blamed us for not making an emerge call the night before. Her attitude made us really sad!
Furthermore, our room lock stopped working, forcing us to change a room with hassle.
We had planned a two-night stay with one full day to enjoy our vacation. Waiting for the reception to open and dealing with these issues took up half of our day. Ultimately, the experience in Island Inn ruined all of our trip.