Our family stayed at this beautiful home from July 1-8. We were in town for a baseball tournament about an hour from the house at Lakepoint. Knowing our schedule would be crazy and exhausting, we wanted to have a home base that was not only spacious and accommodating for downtime, but also somewhere we could enjoy the scenery and have easy access to outdoor nature activities. Big Canoe offers all of that and more! The home itself was exactly as advertised. It was spotless, well equipped and well decorated. The couches are huge and comfy, as was all furniture in the common areas. The kids loved having two different areas with big tv’s so they could each hook up their gaming systems. The pin ball machine and pool table got plenty of use as well. All four bedrooms have king size beds, which is a great idea bc it prevents arguing over who gets what room. All of the beds were very comfortable. We woke up on our first morning in the home to the top floor A/C not cooling. This ended up being a non-issue bc I contacted Phil, the owner, who responded to me immediately. After explaining the situation, he contacted A/C companies until he found one that could come out in a timely manner. Also, after making sure we were ok with it, he drove over an hour to the home to meet the A/C repair guy and stuck with him until the job was complete. We were extremely impressed with and greatly appreciated his communication and action. We will book this home again in the future!