Panorama — Vue imprenable sur le massif de Bighorn, 3 chambres, Sheridan (Wyoming)

Hi Laci, Thank you for your fantastic review! I’m so glad you found the property clean, comfortable, and quiet, with great views to enjoy. It’s wonderful to hear the beds, amenities, and games all contributed to a positive stay. Your kind words about communication mean a lot to us as well! We’d love to welcome you back anytime. Don’t forget, booking with Wyo Stays guarantees the best rates, and during your next visit, enjoy a free drink at Local Nakamal on us! Warm regards, Dalton Goodyear Owner, Wyo Stays

Hi Lyle, Thank you for your kind review! I’m so glad you enjoyed your stay. It was a pleasure hosting you, and we’d love to welcome you back anytime. Don’t forget, booking with Wyo Stays guarantees the best rates, and during your next visit, enjoy a free drink at Local Nakamal on us! Warm regards, Dalton Goodyear Owner, Wyo Stays

Hi Tiffani, Thank you for your feedback and for highlighting the beautiful views of the property—I’m so glad you enjoyed them! I sincerely apologize for the awkward and uncomfortable experience caused by our cleaning staff entering the property early. This was a clear misstep, and we’ve reviewed our protocols with the team to ensure no early entry occurs before the designated check-out time in the future. Additionally, I regret not responding to your message regarding the situation. Timely communication is a priority, and we’re improving our processes to ensure all guest concerns are promptly addressed. Thank you for bringing this to our attention, as it helps us grow and provide better experiences for our guests. If you’re open to it, I’d love the opportunity to host you again in the future and show you the improvements we’ve made. Warm regards, Dalton Goodyear Owner, Wyo Stays

Hi Belinda, Thank you for your feedback and for highlighting some of the positives, such as the cozy ambiance, clean and comfy beds, and beautiful mountain views. I’m glad you found the property manager helpful during your stay, but I sincerely apologize for the issues you encountered. Here’s how we’re addressing the concerns you raised: Cleanliness: The messes you found upon arrival are unacceptable. We’ve reviewed our cleaning protocols to ensure all areas, including floors and window sills, are thoroughly inspected and cleaned before each guest’s arrival. Bathroom Access: I understand the inconvenience of having the bathroom accessible only through the master bedroom. We’ve updated the listing to clearly communicate this layout to future guests. Bathroom Door: The bathroom door issue has been resolved to ensure it stays securely closed. Low Ceilings: We’ve added notes to the listing regarding the low ceiling heights in the basement and shower to better set expectations for taller guests. Lack of Mirrors: Mirrors have been added to all bedrooms to make getting ready easier. Driveway and Walkway: The driveway, walkway, and parking have been scheduled for maintenance to improve safety and accessibility. Thank you again for your thoughtful feedback, which helps us improve. If you’d consider staying with us again, I’d love the opportunity to show you the improvements we’ve made and provide a more seamless experience. Warm regards, Dalton Goodyear Owner, Wyo Stays