2/10 Horrible
Wendy A.
19 juil. 2022
Les points forts : Propreté
Les points faibles : Arrivée, communication, exactitude de l’annonce
No a place to stay with kids
my family and I checked in on Saturday around 2am (4 adults and 4 kids). Yes, the house was beautiful and clean. Sunday , While I was at the supermarket property manger showed up to do a check in walk through. My aunt was at the house with the 4 kids. The manager came in with a weird attitude and walked straight to the pool area to check how many kids were there .
One of my aunts lives in that same area 5 minutes drive from where the house is located therefore we spend most of the time with her . Mostly every afternoon we will all leave the house to go places and did not come back until 8pm or after .
Sunday evening I was out picking up food when my aunt called me to tell me that the next door neighbor came through the backyard door to harassed the kids . He was steering at the girls and told them to stop playing . My aunt immediately approached him and told this guys to get out of the backyard and if he needed something to talk to me . The kids felt harassed by this men. That same night I received a called from the property manger saying a neighbor called accusing me of having loud noise , etc. I told her is only 4 kids playing . I felt not only harassed, but also discriminated
On Monday we all left the house around 4pm and spend the rest of the afternoon and evening at the beach with family .
Tuesday morning I received an email from the owners with not only false accusations but also with a threat . On their email owner said that we needed to vacate by 2pm that day. They accused me of having parties at the house and over 10 people staying . They also mentioned that the neighbor keeps complaining of loud noises and that they have everything on cámaras
At that point I was extremely upset . I responded and demanded for them to send evidence of their false accusations. We never had a party in that house . The only day it was more than 8 people at the house was Saturday when my aunt who lives in the same area came with her daughter , her husband and my grandmother to the house . She left around 8pm
Everyday was mostly 4 kids at the pool playing .
I replied back to the owners and property manager with a detailed email letting them know that I have proof of their false accusations and that they better stop with their harassment or else I was going to contact my attorney to handle it
After my reply didn’t heard from them. Definitely not a place to enjoy if you have kids
Wendy A.
Séjour de 7 nuits en juillet 2022
