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Zion Village Poolhouse (From $299) Sleeps 24 * Spa & Private Pool

Galerie photos de l’hébergement Zion Village Poolhouse (From $299) Sleeps 24 * Spa & Private Pool

Piscine
Piscine
Cuisine privée
Piscine
Coin séjour

Avis voyageurs

8,2 sur 10
Très bien
6 chambres5 salles de bain ou plus24 personnes325.2 m²

Équipements populaires

  • Bain à remous
  • Parking disponible
  • Piscine
  • Sèche-linge
  • Barbecue
  • Lave-linge

Découvrir la zone

Map
Hurricane, UT
  • Parcours de golf de Sky Mountain
    ‪3 min en voiture‬
  • Parc d'État de Quail Creek
    ‪7 min en voiture‬
  • Parc d'État de Sand Hollow
    ‪13 min en voiture‬
  • St. George, Utah (SGU)
    ‪31 min en voiture‬

Chambres et lits

6 chambres (24 personnes)

Chambre 1

1 grand lit

Chambre 2

1 très grand lit

Chambre 3

+1
5 lits 1 place

Chambre 4

1 très grand lit

Chambre 5

+1
5 lits 1 place

Chambre 6

1 très grand lit

5 salles de bain, 1 WC avec lavabo

Salle de bain 1

Toilettes · Douche uniquement

Salle de bain 2

Toilettes · Douche uniquement

Salle de bain 3

Toilettes

Salle de bain 4

Toilettes · Douche uniquement

Salle de bain 5

Toilettes · Douche uniquement

Salle de bain 6

Toilettes · Douche uniquement

Espaces

Terrasse en bois ou patio
Cuisine
Balcon
Aire de jeux extérieure
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À propos de cet hébergement

Zion Village Poolhouse (From $299) Sleeps 24 * Spa & Private Pool

Located in Zion Village in Hurricane, Utah near Sand Hollow Reservoir for boating and sand dunes, just 20 minutes to St. George, and just 30 minutes to Zion National Park in Springdale.

Welcome to Zion Village in Hurricane Utah! Enjoy wonderful resort-style vacationing in the center of Southern Utah so close to Zion and Sand Hollow. Zion Village offers a wonderful resort pool with lazy river, waterfalls, a unique fire pit lounge built into the center of the pool area, and a covered poolside lounge with cushioned sectionals and a large fire pit. The clubhouse offers full access to the fitness room. Kids and adults of all ages love staying here! Zion Village was featured in the 2019 St. George Parade of Homes. You will love the rural but vibrant feel of Hurricane City with a short drive to Sand Hollow Reservoir where you can go boating year-round, or ATV on miles and miles of silky smooth red sand on the sand dunes surrounding the lake.

The custom home has it all! Private pool, hot tub, fire pit, game room, ping pong gaming table, and poolside entertainment. You never have to leave! Plan a day of exploring at nearby Zion National Park, then return home for the ultimate evening of relaxation and games for all the kids. Be sure to plan time to also enjoy the resort pool and lazy river at the clubhouse where you will enjoy year-round splashing and poolside fire pits to lounge around watching the kids. If you love golf, plan a day on the course with buddies at nearby Sand Hollow Resort or the new Copper Rock in Hurricane. Zion Village is the new gem in southern Utah and Hurricane is the place to be!

Features:
• Private pool and hot tub with interchangeable led lights and deck jets
• Bunk room has 2 TV's with a Playstation 5 and gaming chairs
• Streaming Youtube Live and TV apps (no cable TV)
• Poolside built-in fire pit with surrounding seating
• Ping pong table (garage - folds up and moves)
• Upstairs patio with view of Zion National Park
• Outdoor poolside TV entertainment
• Game room with board games
• Family room with 75" TV
• BBQ Grill
• Cornhole

** Please note that because this is a new development, there is ongoing construction and some noise may be heard

Accommodations:

Main Floor:
• Room 1: king with 55" TV (sleeps 2)
• Room 2: queen with 55" TV (sleeps 2)

Second Floor:
• Room 3: 2 twin bunks and twin trundle with 55" TV (sleeps 5)
• Room 4: 2 twin bunks and twin trundle with 55" TV (sleeps 5)
• Room 5: king with 55" TV (sleeps 2)
• Room 6: king with 55" TV (sleeps 2)
• Extra sleeping: 6 twin sleeping mats (sleeps 6)

Total sleeping capacity: 18 comfortably, 24 max
Total individual beds: 14

Bathrooms:
• 5 full bathrooms
• 1 half bathroom on main floor

Community Amenities:
• Covered poolside lounge with sectionals and fire pit
• Heated pool w/ lazy river and waterfalls (heated year round)
• Poolside sunken-in fire pit lounge
• Walking, running and biking trails
• Clubhouse fitness room
• Community hot tub
• Pickleball Court

Responsable de l’hébergement

Utah's Best Vacation Rentals
Hôte Premium

Langues parlées

Anglais

Ajoutez des dates pour connaître les prix

Services et équipements

Piscine
Bain à remous
Cuisine
Lave-linge
Sèche-linge
Wi-Fi haut débit gratuit

Hébergements similaires

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée

À propos du quartier

Hurricane

L'hébergement cette maison de vacances vous attend pour un séjour exceptionnel à Hurricane, plus précisément en zone rurale, à la montagne. Profitez de votre séjour pour expérimenter de nouvelles activités aux célèbres Parcours de golf de Sky Mountain et Copper Rock Golf Course. Vous préférez le calme et la beauté des grands espaces ? Mettez plutôt le cap sur les magnifiques sites de Parc d'État de Sand Hollow et Red Cliffs National Conservation Area. En voyage avec toute la tribu ? Envisagez de passer par les fantastiques Stout Park et Pioneer Park. Les points d'eau des environs sont le décor idéal pour vous adonner à de nouvelles activités telles que le jet-ski et le ski nautique tandis que les amoureux d'aventures en plein air pourront plutôt opter pour la randonnée et la chasse.
Carte
Hurricane, UT

À proximité

  • Parcours de golf de Sky Mountain - 3 min en voiture - 1.9 km
  • Parc d'État de Quail Creek - 7 min en voiture - 6.3 km
  • Parc d'État de Sand Hollow - 13 min en voiture - 18.0 km
  • Sources de Pah Tempe - 13 min en voiture - 6.7 km
  • Parcours de golf de Sand Hollow - 15 min en voiture - 19.2 km

Comment se déplacer

  • Aéroport de St. George (SGU) - 41 min en voiture

Restaurants

  • ‪McDonald's - ‬3 min en voiture
  • ‪Dairy Queen - ‬4 min en voiture
  • ‪River Rock Roasting Co. - ‬8 min en voiture
  • ‪Pigs Ear American Bistro - ‬7 min à pied
  • ‪Wendy's - ‬3 min en voiture

Foire aux questions

L'hébergement Zion Village Poolhouse (From $299) Sleeps 24 * Spa & Private Pool dispose-t-il d'une piscine ?

Oui, cet hébergement dispose d'une piscine. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Les animaux domestiques sont-ils admis dans l'hébergement Zion Village Poolhouse (From $299) Sleeps 24 * Spa & Private Pool ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Quelle est l'heure d'arrivée à l'hébergement Zion Village Poolhouse (From $299) Sleeps 24 * Spa & Private Pool ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Zion Village Poolhouse (From $299) Sleeps 24 * Spa & Private Pool ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement Zion Village Poolhouse (From $299) Sleeps 24 * Spa & Private Pool ?

Cette maison de vacances à l'atmosphère familiale à Hurricane se trouve à la montagne, à 3 km de sites comme Red Cliffs National Conservation Area et Parcours de golf de Sky Mountain. Stout Park et Pioneer Park se trouvent également à moins de 5 km de distance.

Avis

8,2

Très bien

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 18 avis sur 41.
Note des voyageurs de 8 (Bien), d’après 14 avis sur 41.
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 41.
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 41.
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 41.

9,2/10

Propreté

8,8/10

Arrivée

8,0/10

Communication

9,0/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

10/10 Excellent

Maaike E.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Excellent clean home with great spa and pool

Modern home with lots of space to spread out for 10 adults, with plenty of bathrooms to avoid 'rush hour' traffic jams. We enjoyed the spa area of the pool.
Séjour de 3 nuits en octobre 2024

10/10 Excellent

Jennifer B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family Getaway

House as described. Plenty of room for 4 families, 13 people total. We would stay here again!! Thanks!!
Séjour de 5 nuits en juillet 2024

8/10 Bien

Jammie H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful home!

This home is beautiful and it was very clean which I value greatly. We did have a problem with the heating of the hot tub and pool the first 24 hours. I specifically email the management company 3 times asking that the pool and hot tub be on and heated when we checked in at 4 pm. All my teenagers wanted to do was be in the pool. I was told that they would be on and heated upon our arrival, unfortunately they were not. When we arrived they were only 76 degrees and continued to get colder. I turned on the heat as directed but they were not heating and didn't all night. I communicated this to the management and they did send someone out to fix it but not until 2pm the next day. We didn't have a heated pool or hot tub for the first entire day we were there. The main reason I booked this property was because of the private pool and when we were unable to use it, it was very disappointing especially since I requested 3 times prior to arrival and told it would be working. Also, the location is great but it is noisy with the pickleball and basketball courts right behind it. I would also suggest that maybe you put a privacy screen so people do not watch you in the pool or hot tub through the small fence.
Séjour de 3 nuits en mars 2025

10/10 Excellent

Mary Anna S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

place was great and the only complaint was construction noise about which we were fore-warned.

It was great! Nicely updated and great location.
Séjour de 4 nuits en juillet 2022

8/10 Bien

Darren S.

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce

Not perfect, but really a good value

Outside of a couple hiccups like the hot tub not being / getting hot, the cleaners breaking the garage door, and the trash folks coming at 6:30am Wednesday morning . . It was really a great stay! The club house and pool are amazing too! Great value!
Séjour de 3 nuits en juillet 2022

10/10 Excellent

Patty G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

just a couple complaints

the home was a perfect fit for our family . it was very comfortable and we loved all the TVs and the pool was great. the location was also perfect , close to so many great things to do and stores. our only complaints are that when we first got there the air conditioner was not working in 105 degree weather. we couldn't get anyone to come help us. also, one of the showers had not been cleaned. it had the used soap and shampoo bottles in it. overall we had a great time.
Séjour de 3 nuits en juin 2024
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.

10/10 Excellent

Blake M.

We had a fantastic stay at the Zion Village Poolhouse!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything described in the property listing was accurate, the home was clean and in great condition. I had everything I needed from the property manager prior to check-in and the community amenities were spectacular!

4/10 Médiocre

Daria C.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication

My bday get away

Overall the home was great, the issue i had was with the AC. When we arrived the home Was very fresh and cool the next day the home felt hot, I reached out multiple times to the number provided finally on my 3rd attempt Someone answered. Took down my information and that was it. I also sent out emails and text msg on the app. But no one came to address the problem, I just received email response asking more questions. Due to the heat part of my family cut their trip short, disrupting our plans. app.it.informationnuprovidash
Séjour de 4 nuits en août 2024
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.

10/10 Excellent

Much needed getaway after a looong winter.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful stay at this vacation rental. The outdoor area with the pool and hot tub were perfect and the community amenities were very nice. We had no issues inside of the home and everything was enjoyable. Thank you
Séjour de 3 nuits en mai 2023
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.

10/10 Excellent

Roxanna M.

As advertized

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Plenty of room for our 8 adults and 9 children. We enjoyed our backyard pool as well as the neighborhood pool down the street. There were an abundance of pool towels. Thank you.
Séjour de 3 nuits en juillet 2023
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.

10/10 Excellent

Katie N.

Great stay

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Despite all the construction we had a nice vacation. The pool was clean, we had no problem with the appliances. The rooms fit everyone nicely. When we left I forgot my necklace and they shipped it right to me. We loved our stay in hurricane!
Séjour de 4 nuits en juillet 2022

10/10 Excellent

Matt W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family vacation to St George

Easy to book and check-in. Easy to gain entry, not a lot of back and forth with owner prior to check-in. Property manager was easy to get a hold of and helped us understand how to heat pool and hot tub. Personal hot tub and pool were nice. Wanted to book closer to St George, but booked late and found this place to be a great alternative. Close enough to St George, but Hurricane and LaVerkin were much less crowded. Good places to eat if you want to stay local, great hikes. Community pool was nice, workout area was a little small, but still worked for our needs.
Séjour de 6 nuits en avril 2022

6/10 Satisfaisant

Karen A.

Les points faibles : Propreté, arrivée, communication

Disappointed

After a long drive the property was not yet cleaned we waited until 5:30 to go in. The pool cover was full of water so we were unable to open it. I called for maintenance. Nobody came. We did locate pumps that took 4 hours to get enough water off the cover to be able to open it. There were limited towels for a group.
Séjour de 3 nuits en mai 2024

8/10 Bien

Marcene F.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Pretty close to perfect for a big family vacation!

Overall, this place was great and fit our needs as a large family of 18. We stayed for 7 nights over Thanksgiving, and after lots of research we chose this place due to the pool for the kids. When we contacted the management co, we were told the pool was heated year round to 85-87 degrees. We were very pleasantly surprised to have full control of the pool and spa temps and that it was indeed possible to heat it to those temps despite having highs in the mid 50’s. The spa we set much hotter and it was great. One reason we deducted a star was because we specifically asked ahead of time for the pool to be heated and ready upon check-in and was assured it would be. It was not, and while it was heated by the next morning, we did miss out on that our first day. The outdoor space was everything we could want with plenty of pool inflatables to use, tons of comfortable seating, and awesome large gas fireplace and grill that all worked great. Cleanliness: some hair left in a shower drain, several beds required us to wash the top blankets, but overall very good. We did have a couple insects the first night and communication with management was excellent. They even had pest control come and spray and inspect. They assured us that there was no “infestation” and that it’s normal in that climate to have a few. My only other wish would be an upgrade from 1-ply t.p. and a larger supply of household needs like dish soap, paper towels, and garbage bags for a weeklong stay. But we loved it!
Séjour de 7 nuits en novembre 2024
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.

8/10 Bien

Chris B.

Overall very nice

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall it was great. The pool and hot tub were not heating correctly and didn't have enough chlorine when we arrived but someone came out and fixed it and showed us how to heat both so the rest of the week it was perfect. There wasn't a broom but we just went and bought one. Overall a great place to stay.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.

8/10 Bien

Kristina F.

Almost perfect

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: While the house was great for our needs, the pool was not clean, not covered, and only lukewarm when we arrived. Someone came to clean it the 2nd day of our 4 day stay and my husband figured out how to adjust the temp. Written instructions would have helped. Not enough silverware or laundry detergent. We had to buy plastic spoons. There was enough detergent to wash the towels as required but not for our personal use. Our stay was nice and the house fit our needs.
Séjour de 4 nuits en novembre 2023
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.

2/10 Horrible

Cuong N.

The worst vacation

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We didn't have an air conditioning for almost 2 1/2 days. its so hard to get a response from them like ever until you kept calling and texting. All the excuses are We are so sorry and the team has a lack of communication. Just imaging you ere staying in the house with no air and the air temperature is 90-100 and especially you have 4 rooms upstairs.

8/10 Bien

Jamie L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Wonderful property some maintenance needed

Overall we loved the house, the pool, the hot tub.. The garage door opener as off track and not usuable. We did not have a key to the clubhouse (other people let us in)..Our biggest problem was the grill. It was not clean and there is no wire brush to clean it. Also I would suggest you check teh connection and look at a regulator. On low the grill quickly got to 650 F. We ruined our burgers and hotdogs from the grease fire. Should not be used until fixed. We loved everything else!!!
Séjour de 3 nuits en juillet 2022

8/10 Bien

Neil P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Almost perfect

The property was large and clean. We had 12 adults and 8 children for 5 nights and had a great time. The downsides were that the pool controls were difficult to figure out so the pool and hottub didn’t get used as much as we had hoped. We don’t have a gaming console at home so the kids were very excited to use the PS5 but one controller seemed like it wouldn’t take a charge so that batteries were always dead and unless you have a log in with games you’ve purchased on your account there wasn’t much you could do with it. Also in the kids room there are two of the same TV so when you use one remote it controls both TVs and you could never get them to do what you wanted because the remote would do what you wanted on one TV while simultaneously messing up the other TV. All the other things you want from a VRBO were great though.
Séjour de 5 nuits en janvier 2023

4/10 Médiocre

Kyle C.

Les points faibles : Arrivée

Could be great

This could be a great property, but it was a serious of problems. Upon arrival…the code didn’t work and it took 20 minutes to get in, the pool was full off dirt due to active construction and a broken pool cover, the pool was left on at 100 degrees and was broken so unable to turn the heater off and there was no coffee carafe to make coffee. These issues were reported and not resolved in a timely manner or not fixed at all. We were told construction would be done by the time of our stay and, although I understand construction can take longer, it’s such a large development I don’t think that was true. There’s lots of work still happening. The space could be great, but the experience was disappointing. Perhaps it will be better with time.
Séjour de 3 nuits en août 2022

6/10 Satisfaisant

Shannon O.

Les points forts : Propreté et arrivée
Les points faibles : Communication et exactitude de l’annonce

Disappointed Stay

We came down to Southern Utah to stay somewhere warmer over Thanksgiving. We have done this before at another location and loved it. We booked this place for the size and for the private pool and HOA pool. We showed up late Wednesday and there were immediate signs that the pool was under repair even though we paid the extra pool fee. Extension cords, pumps out on the concrete, and no instructions to get in. We eventually guessed the code but it was dirty and we also couldn’t get it to warm up. We tried to get into the HOA pool but there was also no key to be found. We told the property manager day 1, they said they were working on it day 2, and after I reached out again they still never responded. So we spent 4 nights 5 days with no pool out of two! The kids were pretty disappointed as were the parents. We also felt the products used in the home were all cheap from the material of the bunk beds that were broke, the towels & linens, pillows, and dishwasher etc. The workmanship of the construction of the home too was below par. The good about this place is it fit a lot of us. The table was large, the couch was comfy, and the hot water never ran out.
Séjour de 4 nuits en novembre 2023
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.

4/10 Médiocre

Zenab R.

Pool not cleaned or fully opened

Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The home was beautiful and accessible but we had a few items to mention that did impact our vacation. The pool in particular was a real disappointment. Both pool and hot tub were NOT cleaned and neither was the pool cover fully retracted. We reached out right away and were told they the tech couldn't until end of our stay 3 days later! BUYER beware..have them send you pictures of the pool and hot tub BEFORE you check in. Customer service was nothing to write home about. After reporting rarely any action was taken!- pool cover not fully opened- pool and hot tub NOT cleaned- not enough bathroom supplies for the group- not enough laundry detergent or paper towels- not enough light at the bar-b-q (recommendation)We couldn't use the pool during our entire stay and had to buy laundry detergent as well.
Séjour de 4 nuits en octobre 2023
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.

2/10 Horrible

John G.

Poor customer service

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: When we arrived, we noticed that the house wasn't as cleaned as it should be. (2) I had text the management company regarding the jacuzzi not working properly. The jacuzzi was not heating up at all. It took management 3 days to send a technician to fix the problem. (3) There was no detergent to wash the towels, we had to go to the store and buy detergent. (4) I had text the management company requesting a propane tank to grill. Someone responded stating that someone would deliver a propane tank that same day, I never received the propane tank. (5) I asked to speak with a manager, never received a call. My co-workers asked me if they should stay there for their next family vacation, and I told them of all the issues that we experienced, and they decided to look elsewhere. I will continue to refer friends and family elsewhere unless your company makes it right. Thank you.
Séjour de 6 nuits en août 2023
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.

6/10 Satisfaisant

Susan R.

We tried

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The inside of the home was lovely, well organized, and clean. However, the patio was a mess. The furniture was completely covered in red sand and there was trash and toys left out. It took 2 hours to pick up, sweep, and wash the furniture down so we could be out there. When we uncovered the pool and hot tub the evening of our arrival, they were filthy, with the bottom of both covered with dirt, and green, murky, smelly water. There was even a bit of trash in the pool. We called VRBO the morning after we arrived and they were kind and responsive. People came that afternoon and found the pool had no chlorine and a very high and unsafe alkalinity. They stayed for hours and did not leave until it was safe, but we were asked to not use it for a couple more hours which made it too late for the kids to enjoy. On day 3, we tried to use the now clean hot tub but the heater wasn’t working. So we called VRBO again the next morning and apparently someone came out while we were gone and fixed it. The bottom line is we planned on 4 days of hot tub and pool and got 1 day of hot tub and 2 days of pool. This was most frustrating because we called VRBO a month before our visit and told them we were renting this particular house because of the pool and hot tub, so please make sure they’re in good shape. Despite these issues, we enjoyed the house itself and the larger community pool. There were a couple of items missing (dish towels), but we managed. As was advertised, there is A LOT of construction going on all around this house, but there was not any disruptive noise or problem relating to it. I would recommend future renters bring their own games as there was very little there. The kitchen was very well equipped with everything we needed and super organized. A grocery store was within 5 minutes, which was nice. Had the outdoors been as advertised, we would have rated this home with 5 stars.
Séjour de 4 nuits en juin 2022

10/10 Excellent

Lori O.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great for large families

Séjour de 3 nuits en juin 2024

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