6/10 Satisfaisant
Alexie M.
13 janv. 2023
Les points forts : Propreté, arrivée, communication et emplacement
Les points faibles : Exactitude de l’annonce
Inaccurate Description
Water's Edge is a beautiful property and we had a wonderful time ringing in the New Year. However, there are several issues with the house that made our stay rather difficult, especially for the premium price point we were paying.
The kitchen is not appropriately stocked. There wasn't nearly enough glassware for 8 people. In addition to the glassware, we had to go to the store to stock up on several supplies that we thought would be there based on the VRBO listing and description, among them being dishwasher detergent, paper towels, trash bags, sponges and toilet paper to name a few.
Several of the appliances had issues. The dishwasher stopped working mid cycle and the oven wasn't heating. Luckily we were able to fix those, but in addition to the kitchen appliances, the upstairs and downstairs indoor fireplace wouldn't turn on, the TV in the master bedroom didn't work, the TV on the upstairs outdoor patio would turn on but you couldn't change the channel, and the hot tub was rather cloudy which seemed a little off.
The listing indicated that there would be shampoo and body wash for the bathrooms. These travel size shampoos and conditioners (no body wash) we were left with were EXTREMELY watered down. We couldn't use them and had to go purchase shampoo, conditioner, body wash, and dawn dish soap.
Again, I want to reiterate that Water's Edge is a beautiful property and we had a nice holiday weekend, but I feel like the property description was inaccurate.
Alexie M.
Séjour de 3 nuits en décembre 2022