8/10 Bien
Michael L.
3 mars 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Nice but needs improvement
On the positive side, the property was generally pretty clean, except for the mold coming out of one of the shower heads. The location near the beach was nice. But this is not a 5 star property. We gave it 4 stars, which is generous.
The knife block had NO steak knives, and we were planning on grilling steaks. The pots and pans were of poor quality to begin with and were worn out. The outdoor grill was in terrible shape. Only 3 of the 4 burners worked and the part below the grates was completely rusted out. We specifically asked about the grill before our visit since a prior guest had complained about it, and we were told that the grill had been replaced (this in the last few months). That clearly was not true.
We told the property manager about all this, They did bring a new knife block set the next day. They asked what else they could do to make our stay more enjoyable and we responded: "We're open to suggestions." Nothing further was offered.
The living room area is a little cramped and essentially joins the kitchen. However, the bed in the larger bedroom was comfortable. The towels were of cheap quality.
We received probably 5 separate texts asking for a 5 star review. A couple of those came after our honest response to the property owner telling them that this was not a 5 star property. The automated messages clearly were not syncing with the guest comments.
Overall, we enjoyed our stay but would not book again.
Michael L.
Séjour de 7 nuits en février 2024
