2/10 Horrible
Tracy L.
17 avr. 2024
Les points forts : Arrivée
Les points faibles : Communication et exactitude de l’annonce
Tracy Don’t stay here!
I stayed here April 5-14. There were issues right away. I picked this property for the heated pool, hot tub and two minute walk to the beach. The pool was dirty and not heated. There is no hot tub and the beach is 1.5 miles away. I promptly called the owner and told him the pool was not heated. He said it showed it was 85 on his remote access. I called or texted every day to let him know about the pool (I bought a pool thermometer) and was lied to every time. He kept saying a tech was coming out or there was nothing wrong. One day while we were out, he said a tech was over and found nothing wrong. The next morning a tech came by and said the compressor was broke. A few days later, another tech came by again. Tony kept giving excuses and the problem was never fixed. When asked about the hot tub, he denied it was listed even though I have a screen shot of it. There are no shops, restaurants, water sports or bathrooms at the beach. Parking is $10/hr and very limited. We also got ding dong ditched our first night and made us feel unsafe. This owner and house are awful. There are plenty of places to rent in Naples that have an honest owner and true amenities.
Tracy L.
Séjour de 9 nuits en avril 2024