Condo de ski Aspen Rest | À pied des remontées, accès piscine

Thank you for taking the time to leave a review! We are so happy you enjoyed your stay and we hope to host you again at a Vacation Rental Collective property soon!

Hi Heather, Thank you so much for your review. We are delighted to hear that you found the location to be efficient. We appreciate you feedback that the kitchen could use some more items to meet our standards, we will be sure to do a thorough review and supply those missing items so they are available next time. We hope to have the chance to host you again for another memorable stay. Kind regards, -Holly

Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the water outage. We understand how frustrating it can be when things like this happen during your stay. We're glad to hear that the water came back on the following day. Regarding the metal piece on the bed, we apologize for any discomfort this may have caused you. We will address this with our maintenance team to ensure that it is fixed for future guests. Thank you again for choosing to stay with us and for bringing these issues to our attention. We hope you will consider staying with us again in the future.

Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) Glad you enjoyed the property so much. We hope you come stay with us again soon!

Danielle, I want to extend my sincerest apologies for the unpleasant discovery you made on the bathroom door. While I'm uncertain about the origin of the substance, I understand that its presence was unacceptable and not the standard we strive for to ensure the cleanliness of our homes. Please know this has been brought to the attention of all staff to ensure nothing like this is missed again. Feedback of this matter is invaluable to make sure we provide the best service. We hope you keep us in mind for future vacations and give us a chance to provide exceptional attention to detail in future hosting. -Mackey

We're glad you had a great stay! We do sincerely apologize about the rug and sock being missed by our housekeeping team.. we will be bringing this to their attention to make sure they pay closer attention to these items. I wouldn't want to arrive on my vacation to this either. There absolutely should also have been a starter pack of toiletries and bath products left for your stay. Please always call us if these are not present upon your arrival and we would have been happy to send the housekeeper back out to provide the items and touch up these missed items. Again, we apologize as we know you pay a cleaning fee and this is not at all consistent with our normal standards. We want your stay to be as comfortable and enjoyable as possible. We are glad you enjoyed your stay otherwise and we thank you for choosing to stay with VRC. We hope you come stay with us again soon!

Thank you for staying with us, and for completing a review! Sorry to hear about the closet shelf and refrigerator fan. We have had maintenance address both of these issues. We would have been happy to address them during your stay, had you made us aware of them at that time. We look forward to having you stay with Durango Vacation Rental Collective again in the future, and hopefully being able to create a better experience for you!

Thank you for taking the time to share such detailed and thoughtful feedback. We truly appreciate you noting the positives, as well as the areas where we can improve. We’re sorry to hear that some cleanliness and maintenance items didn’t meet expectations during your stay. This is certainly not the standard we aim for, and your comments about the bathroom mirror, shower valve, and flokati rug are especially helpful—we agree those rugs can be difficult to maintain, and your input gives us good reason to reassess that choice. We have reviewed the kitchen setup, including the microwave compatibility with dinnerware and adding a kettle/teapot. We especially value your perspective as a fellow short-term rental owner. Your suggestion about a well-stocked “junk drawer” is a great one, and we agree that items like scissors are essential. We have taken that recommendation to heart as we continue reinvesting in and refining the guest experience. Thank you again for your honesty and for helping us identify opportunities to do better. We hope to have the chance to welcome you back in the future and provide an even more polished stay.

Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) It was a pleasure to host you and we hope you come stay with us again soon!