10/10 Excellent
Lorraine G.
4 janv. 2022
Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de lâannonce
Christmas Family Vacation
My family and I stayed here for Christmas and I have to stay it was an amazing vacation. The house was beautiful, slightly smaller than expected, but still plenty of room for our family of 8, which consisted of 4 adults, 2 teens and 2 six year olds. Sharon was helpful and responsive since our initial inquiry. Plenty of towels, dishes and glasses. We were very comfortable. The community pool was great with two water sides that the kids loved!
There were some minor issues, but I donât think they were serious enough to change the rating because we loved it.
One was the air conditioning. It couldnt go below 72 and we werenât able to change it when it got higher. If there was a way, we couldnât figure it out. The fans did do a good job keeping it cool at night, and during the day we were either outside at the pool or at a theme park so it wasnât that big of a deal.
We paid the extra 25 a day for the pool heat. There was an issue the first day, which we got reimbursed for, and then the pool didnât really get heated until the third day. We learned that if the outside temp goes below 55 the pool heater turns off, and when we arrived the nights were below that, but once it heated it was perfect. It is mentioned on a sign in the house that there wouldnât be a reimbursement if the temp remained below 55, which was rare.
The final issue was while we were out of the house, a pool guy came by to put a hose in the pool, which made us a little uneasy because we didnât know about it. I did email Sharon and she got back to me right away explaining that when the pool heat was on the water can evaporate more so they came by to fill it up. I did appreciate that but just wished we knew it was happening. Would have been uncomfortable if we were laying out and someone came by that we didnât know or werenât expected.
Even with these issues it was a great stay and would definitely stay again! Thank you Sharon!
Lorraine G.
Séjour de 10 nuits en décembre 2021
