Windward Pointe 901 | Condo d'angle en bord de mer | Piscines | Mes escapades à la plage

Thank you for sharing your feedback! We’re sorry to hear the elevator was out during your stay — that’s never convenient. We hope the HOA was able to get it up and running quickly so it didn’t cause too much of an interruption. We’re glad you still found the overall experience enjoyable and hope to welcome you back soon!

Thanks for your feedback! We’re glad your stay was overall great. We’ll make sure the thermostat instructions are clearer so that pesky beep doesn’t cause any confusion, and we’ll have the sound system checked so the speakers work as they should. We’d love to welcome you back for an even smoother stay next time!

Thank you for taking the time to leave feedback about your stay. We dug into the details on our end, and during your visit the A/C unit froze, which required the building HOA facilities team to enter the condo. That type of situation is considered an emergency, and per the rental agreement, we do reserve the right to enter if immediate action is needed to prevent damage. We absolutely understand the importance of communication and guest privacy. While we always notify guests about any scheduled maintenance, this wasn’t a scheduled event—it was a time-sensitive issue that couldn’t wait without risking further problems in the condo. We appreciate your understanding, and we’re following up internally on the communication you were expecting afterward. We hope this didn’t overshadow the rest of your beach time and that you were still able to enjoy your getaway as planned. We’d be glad to welcome you back for another stay!

Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated the balcony accessibility and the convenience of our location. We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. Rest assured, we have addressed these concerns with our cleaning crew and maintenance team to ensure that such oversights do not occur in the future. Your comments are invaluable to us as they help us strive for continuous improvement. We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience. If there's anything further we can do to enhance your stay, please don't hesitate to reach out.

Donald, thank you for reviewing your stay. We are sorry to hear of the issues you had during your stay. We include a list of complimentary items we supply on our website, as well as suggested items to bring with you. There is a washer and dryer in each unit to refresh any towels or laundry. We update our property page on our website with construction information as we are alerted. Please check Beach Getaways website for any updates on our properties. Your feedback is important to us and will be addressed so that we might continue to provide the best guest experience possible. Our Quality Assurance Team is available to come back by the condo and assist with anything that might have been previously missed, so please give us a call next time. We hope you were able to enjoy your stay. hope you were able to enjoy your stay.

LaChanda, thank you for your honest review. We have automatic notices that go out with the bookings to allow guest to get detailed confirmation, make changes or cancel within the 24-hour penalty free time. You chose not to move to a different condo after viewing the construction notice, so the construction was as expected. Next time, please reach out directly so we can suggest other properties that do not have any planned or ongoing construction. Thank you!