The house was nice and well decorated however, the villa wasnât ready at check in. We found out upon arrival because host never contacted us. I reached out to her and told her how unprofessional I found this to be and she told me sheâs not professional that sheâs the boss of her âhomeâ. She showed no empathy and was very rude. We had NO ELECTRICITY for over 6 hours. The pool also needed to be cleaned, it was dirty.