6/10 Satisfaisant
Voyageur vérifié
11 sept. 2025
Les points forts : PropretĂ©, emplacement, exactitude de lâannonce
Les points faibles : Arrivée et communication
We were very impressed with the condo, we loved the location and the view. We were very surprised with the delay in responses from the property owner. I messaged her several hours before we arrived to see if we could get an early check in and never got a response (texted and emailed her). We got there about 30 min to an hour early and the smart lock box did not work, messaged the owner again, tried to call, texted, and no reply. We sat outside in the heat and finally got a hold of someone from VRBO, once on the phone with them, the owner called us and couldn't figure out why we couldn't get in, finally had her give me the code to the lock box which worked. We used the key all week and she never got the smart lock working while we were there. It was interesting with 6 people staying there for 9 nights. Once we got in we were excited to head to the pool because this is our 3rd time staying at the complex, only to find the pool was under construction, we were never notified and she gave us no other option for a pool to use in our 9 night stay. Luckily we called the local property management company and they let us know that we could use the pool next door.Also little things like absolutely no dish soap, the master closet lightbulb was out, all things I let the owner know about and she did nothing about. We've stayed at many VRBO's and don't ever leave a bad review but the experience we had with this owner was not pleasant although we did love the condo overall.
Voyageur vérifié
Séjour de 9 nuits en août 2025
