4/10 Médiocre
Jonathan L.
1 oct. 2021
Bugs in room
Was my wife and I's first year anniversary stay. Check in was handled well. However during check in process a kid was drowning in the pool at local hotel. I am a Healthcare worker so I went to assist with CPR. The hotel staff did not know what an AED was and had no idea if they had one. (I don't believe they did) The kid ended up being okay. As far as the room goes it was clean and looked like pictures upon booking. It had a great view. However there were bugs (flies or nats) all over the balcony sliding door, curtains and ceilings inside of the room. The front desk attempted to spray which did not get rid of all the bugs. Upon trying to move rooms we were informed that they were booked and were offered a forced move to a lower standard room. The front desk did the best they could but they did have alot of issues with their computer system. The hotel refunded their aspect of the room which was much appreciated. However, vrbo has not refunded me for booking a room with bugs in it. My wife and I ended up leaving the next day and did not get to stay to enjoy our anniversary. Was a very disappointing trip. First time user of vrbo. Have not had a good experience.
Jonathan L.
Séjour de 2 nuits en septembre 2021


























