The overall rating is 3 stars, on account of the outstanding location to one of the island's nicest beach areas and exemplary service from the host who is simply outstanding.
However the small details added up and so many of them were missing that it dropped to a 3. Had these been there, it would have been a 4 rating for sure, but it will never achieve 5 star status until there is air con in the main living room area. During the Mauritian summer it was dangerously hot in the TV/dining/kitchen areas and with children that is unacceptable.
Small items fix to make it a 4 star:
Provide clean bed linen, we had to wash them again when we arrived
Ensure the pool is cleaned prior to arrival and the pump is left on at all times to ensure dirt is pumped out and doesn't settle at the bottom of the pool
Fix the toilet seat that was broken
Provide beach items (mats, chairs, etc.), we bought some and left them there for the next guest
Provide better kitchen utensils, they all need replacing as they are so old and rusting
No indoor dryer or clothes rack provided, nor any laundry detergent
No toiletries provided (soap, shampoo, hand soap, etc.). We bought some and left them for the next guests.
Provide a hair dryer
Light bulbs weren't all functioning and missing in some places
Kitchen appliances were old and dirty (oven and microwave)
Cleaners didn't remove the rotten fruit in he fruit bowl and the place needed a second clean on arrival
No trash bags provided, we bought some and left them for the next guests
Bigger trash can needed in the kitchen
Provide sufficient bath and beach towels for max occupancy, only three provided for 6 people.
All small things which are easily fixed and would make this a 4 rating, but the lack of air con will prevent this from a being a 5.
Wir haben den Aufenthalt in Biancas Ferienhaus sehr genossen!!! Alle Angaben und Fotos entsprachen der RealitĂ€t und unseren Erwartungen. Die Kinder waren vor allem vom Pool begeistert, der auch wöchentlich gereinigt wurde. Absolut groĂartig war der Empfang. Bianca hat uns nicht nur alle Infos zum Gaus gegeben, sie ist auch gleich noch mit uns zum nĂ€chsten Supermarkt gefahren, so dass wir unsere ersten EinkĂ€ufe bequem erledigen konnten. Strand, Supermarkt und Bushaltestellen sind fusslĂ€ufig gut zu erreichen. Das Umfeld ist herrlich ruhig. Besonders hilfreich war, dass wir Bianca jederzeit kontaktieren konnten uns sie uns mit Rat und Tat zur Seite stand. Wir können die Unterkunft guten Gewissens weiterempfehlen!!!
A good base to see the island with all the home comforts.
We were met by Bianca a very nice German lady and shown round the property. We were amazed over the size of the house and the level of quality on the furnishings. There is a very nice covered terrace by the side of a private pool with tables chairs and sunbeds. There are large beds in each of the bedrooms which are very comfortable. The house is within 10 minutes of the beaches of Grand Baie and several good restaurants. The house is situated in a quiet area and is well protected and felt safe. Bianca is very knowledgeable and answered all of our questions very quickly, nothing was too much trouble. Within 10 minutes is a large Supermarket with very good wine selection and everything you need to self cater, fresh meat fish vegetables. The air conditioning and WiFi work very well.
Bianca will arrange taxis if you wish to be taken out for dinner and do not want to drive.
We had no complaints about the property or the host and would recommend the place for adults as well as children.
Excellent location, 3 bed, 3 bath, full kitchen, laundry, pool, plenty of space, excellent furniture.
Just 10 minute walk to one of the nicest beach of the island, plenty of restaurants and shopping. Close enough without the noise. We ran out of gas and hot water but the owner was quick to try to get things sorted out. The owner was very accommodating and helpful, guiding us to the local gym, supermarket, bank...
Locating the house on the first day was a bit tricky as the Mauritius address system is non existent. After circling for a bit, the owner ended up meeting us and guiding us back to their house.
Best bakery & pastry shop is Pain & Moulin on the way back to Grand Baie. www.pains-moulins.restaurant.mu
Wir waren bisher immer in verschiedenen Clubhotels - deshalb war dieses einmal ein etwas anderer Urlaub! Dennoch sehr schön und entspannt.
Die 3 Schlafzimmer sind groĂ und gerĂ€umig und alle haben ein separates Duschbad/WC. Auch das Wohn-/Esszimmer sind schön groĂ. Die KĂŒche ist komplett ausgestattet. Der Pool ist angenehm groĂ so dass man sich auch noch nach einem Ausflugstag schön erfrischen kann. Das ganze Haus ist absolut gegen fremde Blicke geschĂŒtzt. Wie gesagt, jederzeit wieder!