4/10 Médiocre
JAMIE S.
12 déc. 2024
Les points forts : Communication, emplacement, exactitude de l’annonce
Les points faibles : Propreté et arrivée
Beware of bed bugs
Checking in at the clubhouse was not conveyed well in my opinion. We drove to the entrance gate first to be turned away and redirected to the clubhouse. You check in at the clubhouse first and then get keys to the entrance gate and key code information. It was easy after the confusion was cleared up. In the condo the table tops and hard floors were clean. Walls and carpets could use a little more attention. Overall the cleanliness was average.
Beware of bed bugs. I stayed in the master and obtained bites. We looked at the sheets, mattress, and furniture. There were blood stains on the sheets but no other signs other than a possible exoskeleton on the mattress. We were unsure it was bedbugs without doing more research. Once we were home we washed everything in hot water and continued to research the photos we took. Based on the findings and the bites we think there are bedbugs in this location. I have notified Thousand Hills and they assured me they would look into the matter.
Aside from bug bites and check in confusion, the location of the condo is 10 or so minutes from the “main drag”. It is quiet and I liked that. We had plenty of room for babies to play. The children enjoyed the Christmas tree and we enjoyed our stay.
JAMIE S.
Séjour de 3 nuits en décembre 2024
