Villa au meilleur emplacement * SO * au bord de l'eau * Piscine * Gulfacce * Places restantes en mars 2019

Thank you so much for your wonderful review! We were delighted to receive it and are so glad you enjoyed the amenities and felt at home in our holiday home. We are very happy to hear that you had a relaxing stay. We would be delighted to welcome you back again on your next visit! Warm regards Manuela

Thanks for your review. All feedback is important to us and we want to address your issues. Our house corresponds to our object description. We agree with you on the smoke detector. The smoke detector is part of the rent and the attachment was missing. We replaced the smoke detector for you within a day. The garage was accessible at all times with the code switch on the garage. Only the hand transmitter for the garage was defective and that happens with electronic devices. The hand-held transmitter for the garage is not part of the rental agreement or our property description. We want our guests to feel comfortable, which is why we got you a new hand transmitter. The Xfinity Box in the Queen Room is down. Such disturbances can also occur. We immediately reported the error to the seller and a new box was delivered within 2-3 days. They lived in the house with two people. We have a total of 3 Xfinity boxes in the house and in the other rooms you could watch TV at any time. After you checked out you informed us that you did not use the queen room. The shower heads were fine and functional. It was silver alloy that had chipped off the shower head. Here, too, we have complied with your wishes and replaced the shower heads immediately. The ceiling fans and the sofas are absolutely fine. The couch is new. Only some dust protection material came off the bottom of the sofa. This happens because of the humidity in Florida. The dust protection fabric has been renewed. Our feedback You have not complied with our house rules. We have provided you with the required registration form in digital form and in writing. Even after reminding us, you did not return the application with the legitimation data. They left the house early without an agreed check-out. You only informed us and our property manager after your departure. You haven't paid for your electricity consumption either.

Liebe Janna, wir möchten uns ganz herzlich für die tolle Bewertung Ihres Aufenthaltes in der Villa BlueBay bedanken. Wir freuen uns sehr, das es Ihnen bei uns gefallen hat und wir den Kinder mit dem Wasserspielzeug eine Freude bereiten konnten. Wir würden uns freuen, wenn wir Sie wieder einmal bei uns begrüßen dürfen. Viele Grüße Manuela Villa BlueBay

Dear Kathleen, Thanks for your review. We are glad you enjoyed it. We look forward to your next visit. Stay healthy. regards Manuela Liebe Kathleen, Vielen Dank für Ihre Bewertung. Wir freuen uns, dass es Ihnen gefallen hat. Wir freuen uns auf Ihren nächsten Besuch. Bleib gesund. Herzliche Grüße Manuela

Dear Rich, thanks for your review. We were very happy about your visit. We did not specify an ice maker in our service description. We closed the Ice Maker for hygienic and health reasons. An ice pack in the Publix / Walmart costs 2-3 dollars and is made from clean water. many greetings Manuela