Meander on Down maison de plage au rez-de-chaussée à deux pas de la plage

Thank you for your feedback. We appreciate your kind comments regarding our communication and responsiveness. When you notified us that the master bedroom window A/C unit was not cooling properly, we had a brand-new unit installed within 24 hours to ensure your comfort. We also spoke directly with your husband after the replacement, and he confirmed there were no concerns regarding insects at that time. We take great pride in maintaining our home and have never had any mold issues. During your stay, the area was experiencing extremely high humidity, which can make a beach property feel damp despite the air conditioning working properly. We continuously maintain the home and address any concerns promptly. Regarding insects, our home is professionally maintained, and we have not experienced recurring pest issues. In coastal environments, occasional insects can appear, particularly during periods of excessive heat and humidity, but we have not received similar reports from other guests. Although your reservation included a pet that had not been added at booking, we chose to waive the pet fee due to the inconvenience caused by the A/C issue and still left a positive review because we strive to treat our guests fairly. We remain committed to providing a clean, comfortable, and well-maintained home, and we appreciate all feedback that helps us continue to improve.

Hi Amy thanks for letting me know about the chipped glasses and bowls I will replace immediately We have a monthly schedule with pest control but once in a while you will find a random palmetto bug down here in the south. They usually stay outside but come in randomly on a rainy day. As for the rust on the chairs, the salt water does create rust almost immediately on chairs and bikes anything left outside and not rinsed off but we do try and replace every year. Thanks for your feedback Very sorry for the noises, here in north myrtle you can absolutely call the police and have them go to any home that may be too loud after 10pm.