East Village Collective Poolside Urban Ease 15 min to Airport

Welcome to East Village Collective, a modern urban retreat blending style, comfort, and convenience. This light-filled two-bedroom apartment features a fully equipped kitchen, plush bedding, and open-plan living that flows to a private balcony surrounded by greenery. Guests enjoy access to a resort-style ccommunal pool, gym, and BBQ area, perfect for unwinding after a day in the city. Located in Cannon Hill’s East Village precinct, you’re moments from cafes, shopping, and easy transport links to Brisbane CBD and the airpor

Key Stay Information
Bedroom 1: King Bed
Bedroom 2: Double Bed
Bedroom 3: 2x Singles

Access & Keys: One set of keys is provided per booking. Keys may be available via a lockbox at the property or a nearby collection point. If you require additional keys, please contact us at least 48 hours before arrival; otherwise, a call-out fee may apply.

Guest Registration: All guests are required to complete electronic guest registration prior to arrival, including uploading a valid photo ID, such as a Driver’s Licence or Passport. The primary booker must also provide a list of all guests’ names and current mobile numbers to ensure we can make contact if needed. These documents are securely stored and deleted after departure. Access codes are only provided to registered and verified guests.

Pre-Authorisation / Security Deposit: A security bond or pre-authorisation will be required to cover accidental damage, breakages, or extra cleaning costs. Guests will be notified of the amount and method of payment prior to arrival. Any claims for damages will be documented and communicated clearly.

Noise & No-Party Policy: All of our properties are located in residential areas and are subject to strict local noise regulations. Noise that can be heard outside the property between 10:00 PM and 8:00 AM is strictly prohibited. Parties, events, and large gatherings are not permitted under any circumstances. Breaches of this policy may result in immediate eviction, forfeiture of your bond, and additional charges.
Age Restrictions: Bookings are not accepted for groups under 23 years of age unless travelling with a parent or approved in writing beforehand.

Extra Guests & Visitors: Only guests listed in the booking are permitted to stay at the property, and the total number of guests, including any visitors—who must be approved in writing by AirKeeper prior to arrival—must not exceed the number stated in the booking; small gatherings like a family BBQ are generally acceptable, but larger events are not permitted, and any unauthorised guests or gatherings may result in eviction, cancellation, loss of bond, and additional charges.

Linen & Towels: Each guest is supplied with a full set of bed linen and one bath towel; pool, lake, and beach towels are not provided. Guests are welcome to bring their own towels for recreational use. Requests for additional towels or linen must be made at least 7 days prior arrival and may incur additional charges. For longer stays, we recommend bringing extra towels.

Amenities Starter Pack: A base supply of bathroom and kitchen amenities is provided as a starter pack, based on a standard 2-night stay. Guests are advised to bring any additional items needed for bathing, cooking, or cleaning according to their personal preferences and the length of their stay.

Pools, gyms, and all common areas are operated and controlled by the building’s management external team and may be closed without notice due to maintenance or building-wide restrictions affecting all residents and guests. Please note that AirKeeper has no control over these closures and is unable to offer compensation in such instances. Guests are welcome to use the pool during the off-season (dependent on building management policy) at their own discretion; however, please note that maintenance is minimal during this period and the pool may not be in optimal condition.

BBQs: Guests are welcome to use on-site BBQs where provided. All safety guidelines must be followed, including supervising children and ensuring the BBQ is turned off after use. BBQs must be cleaned thoroughly after use; failure to do so will incur additional cleaning charges. Any damage resulting from misuse will be billed to the guest.

Pets: Pets are only welcome at our designated ‘pet friendly’ properties with prior written approval. If a pet is present without approval, or at a non-pet friendly property, guests will be charged for steam cleaning of carpets, furniture, or any mess left by the pet. For approved pets, all mess—including outdoors—must be wrapped and placed in external bins, and pet bedding must be provided by the guest. If pets are allowed inside, they must be restricted to hard floor areas and not permitted on furniture or in bedrooms. Guests agree to pay for any damage or additional cleaning required as a result of their pet’s stay.

No Smoking: Smoking is strictly prohibited inside the property. Guests who smoke indoors will incur cleaning fees or penalties. Smoking is allowed outdoors only if balcony doors are closed and in compliance with any communal area signage or local regulations. Please be mindful of neighbours and other guests.

Parking: If parking is available, guests must ensure vehicles do not block neighbouring properties, driveways, or access points. Please park only in designated spaces and avoid obstructing other guests or residents. Non-compliance may result in towing at the guest’s expense or additional charges.

Excessive Waste: Guests are requested to dispose of rubbish responsibly using the bins provided. Large amounts of waste or improper disposal, including leaving rubbish in rooms or communal areas, may result in additional cleaning fees or fines. Recycling policies, if provided, should be followed.

Lost Property: A minimum charge of $80 applies to all lost property returns. This includes a $50 administration fee and postage costs up to $30. If postage exceeds $30, any additional shipping costs will be charged to the guest. Lost items will only be returned upon request, and charges must be paid in full prior to dispatch.

Security & Monitoring: Our properties may have external security cameras and/or noise monitoring devices, as permitted by local laws, for guest and property safety. No internal cameras are installed. In apartments, building management may operate cameras in communal areas. For stand-alone homes, cameras may monitor entry points. Tampering with any device may result in penalties.

Departure Responsibilities: Upon departure, all properties must be returned in a clean condition. While a general clean is included in your rental, excess cleaning charges will apply for items such as dirty dishes, stained linen, food or drink spills, BBQ cleaning, or rubbish not disposed of in outside bins. If bin night occurs during your stay, please ensure the bins are placed on the curb as instructed in your pre-arrival email; failure to do so may incur tipping fees. Any additional cleaning or disposal charges will be communicated and deducted from your security bond.

Insurance: We strongly recommend all guests take out an affordable third-party domestic travel insurance policy to safeguard against unexpected events that could disrupt travel. This is particularly important for situations such as severe weather, concert or event cancellations, medical emergencies, or any other circumstances for which we do not offer refunds under our standard Terms & Conditions. Providers like Cover-More, Travel Insurance Direct, and Insureandgo offer suitable options.
Critical Update: Due to a recent increase in fraudulent bookings, we have introduced a policy to protect our guests, property owners, and the wider community. Any booking made within 5 days of arrival must provide a photo of a valid credit card in the same full name as the primary guest, matching the supplied identification document. If these documents do not match, the booking will be cancelled and funds returned to the original card. We appreciate our honest guests’ understanding that this policy is in place to safeguard all parties.

Liabilities: Guests are responsible for any damage, breakage, or theft that occurs during their stay. Any items noted as missing or damaged by our cleaners will be charged against the bond or waiver. Should you discover any faults or breakages upon arrival, please notify us immediately. Guests are also fully responsible for their own actions and the actions of their visitors, including safety and conduct, while on the property. AirKeeper and property owners disclaim liability for any personal injury, loss, or damage occurring on or off the property, including events beyond our control such as adverse weather, fire, flood, travel delays, civil disturbances, or other force majeure. Guests agree to indemnify and hold harmless AirKeeper and the property owner against any claims, losses, or damages arising from their actions, incidents, or events during the booking.

Guest Issue Reporting Policy: Issues must be reported promptly, with access provided for contractors or cleaners to attend and resolve the matter. Failure to provide access will result in the request being declined.
All issues should be reported upon arrival, with immediate access provided for re-cleaning or repairs. Reports must be submitted during your stay or within two business days of checkout and must include time- and date-stamped photos taken at arrival. All reports are reviewed within three business days of checkout, in accordance with owner agreements and Fair Trading guidelines.
Note: Reservations and weekend staff are unable to assess or approve money requests directly.

AirKeeper is a licensed real estate agency managing this property. Please see AirKeeper for full terms of stay. Our team is available 7 days a week for assistance. We look forward to welcoming you and ensuring you have a comfortable and enjoyable stay with AirKeeper.

Listing Cancellation Policy:
Cancellations made less than 30 days before check-in will forfeit 100% of the booking value.