'Cedar Falls Cabin 1' Près des Sentiers Arbuckle Mtn

From the owner: "Hi Megan, thank you for your honest feedback. I’m truly sorry to hear about the issues you experienced during your stay. While I’m glad the location and layout worked well for your family, the problems you described — from the lack of hot water and fridge issues to the cleanliness concerns — are unacceptable and far from the experience we aim to provide.We’ve already begun addressing these concerns with our maintenance and cleaning teams to ensure they’re resolved immediately. I also apologize for the lack of privacy caused by foot traffic near your cabin — we’re looking into better ways to manage that for future guests.Your feedback is incredibly valuable, and I appreciate you bringing these matters to our attention. I hope we’ll have the opportunity to provide a much better experience in the future."

From the owner: "Thank you for taking the time to share your feedback. We’re glad you appreciated the rustic charm of the cabin, but we’re truly sorry to hear about the challenges you experienced during your stay.- Comfort and safety are very important to us. We’ve taken note of your comments regarding the mattress and will be addressing this promptly. We also appreciate your input on the creek access—our team is already reviewing options to make the steps safer and more accessible for all guests.- Regarding the noise disturbance, we apologize for the disruption. While we have quiet hours in place, we know it can be frustrating when they aren’t respected. We’ll continue working on ways to better enforce these policies so everyone can enjoy the peaceful environment that our cabins are meant to provide.Your feedback helps us improve, and we hope you’ll consider giving us another chance in the future to provide a more comfortable and restful stay."

Gracias. Esperamos volver a recibirlos en el futuro