8/10 Bien
Wendy G.
22 juil. 2025
Lovely place. Poor service. Lack of welcome. Lack of information, a tatty blue folder with info on light switches.Oven didn't go, however an electrician came, luckily, as we were having a caterer in. We feel that this should have been checked before our arrival.The biggie was the Fire didn't go,This was known by the owners in advance.The owner told us there was a problem with the sensors and it was not working.This was something that attracted us to this bach. The big communal area sitting around the fire in the evening. Same with the outside fire. They said someone would be out to look at it. No one came to look at it. We spent 6 nights with 15 people in the middle of winter in this very expensive bach and the owner knew that the fire was not working. Dish Drawer didn't go. Phone calls to the owner were to no avail. He did not know how to use it. No Info on recycling, no bins, no liners, we bought our own. Couldn't get coffee machine to go, Coffee plungers broken. No extra toilet paper.Bed side lights not working in one of the bedrooms. Lounge lights not all working. We paid A LOT of money for this bach for the 6 nights and there were a number of issues which did not meet our expectations considering the price we paid. Although we completely appreciate we were delayed into Coopers Beach on Thursday night and did not expect anyone to wait up for us, we did not see anyone over the 6 nights we stayed. This would have been helpful to show us how to work some of the facilities.
Wendy G.
Séjour de 6 nuits en juillet 2025