My brother and I, and our immediate families went to Myrtle to see my Uncle for his 80th birthday. My Aunt & Uncle are âsnowbirdsâ from Michigan and have a condo VERY near this home for 4 months of the winter, my cousin came up from Fla (stayed with my uncle) and my other cousin lives in Myrtle. Between Covid-19 and it being winter, we needed a place with plenty of room for all to be together yet spread out. We fished from the dock (caught a really nice sea trout and some bait fish), at low tide waded through just a little water to get to the beach and fly our huge kite, played lots of cards (family favorite), had a huge puzzle spread out on another table, and sat on the deck and watched two boats get stuck on the sand bar! It was very nice....until, my brother was coming up the dock from fishing and noticed water spraying from the rocks near the break wall in the back yard. He has an extensive knowledge of plumbing and construction, so he moved the rocks and found that the water line that feeds water to the dock and fish cleaning station had burst, you could tell it had been fixed previously by someone who did very poor work. We called the property management co Thomas beach rentals, they said they would be back in touch within the hour. Almost 2 hrs later we hadnât heard from anyone so we called again. They said they had NO record of the first call, but would send someone out soon. Approx 40 min later a man who spoke very broken english arrived, when he saw the water leak he got very anxious, my brother tried to calm him and explain how to easily and properly fix the problem. The guy kept literally Running all around the yard trying to find the water shut off. The man said he needed to turn the water off for âfew minutes, real quickâ, he then turned it off...AND LEFT!!!! This was at around 4:45 at 6:15 there was still NO sign of the guy, no phone call, nothing! We couldnât fix dinner (needed water for spaghetti) couldnât use bathrooms (10 adts and 3 kids), So we called the property mgt co AGAIN, and again they were clueless! But called a plumber, he got there 40min later and fixed it in about 30 min. The next morning there was an angry woman in the drive way, she said she was there to clean and we needed to get out, we told her we had rented the house until tomorrow. She said the property mngt co said today and we should leave. We told her we were NOT leaving! When we checked out the next day there were NO apologies, TERRIBLE Mngt Co!!!!