Location is great .. The house needs a lot of work . The mattresses need to be replaced in the king bedrooms . A king bed should not be two twin mattresses slammed together in a room , and they seem to have a lot of miles on them if you know what I mean . A lot of the tile floors are cracked and coming loose which could cause someone to get a seriously bad cut on their foot if you are not careful. This house needs a lot of work and would be great again .
Air conditioning did not work for 4 of the 7 days we were there. Property manager was responsive and brought our repair people, but the AC was in such bad condition, they couldn't do much to repair. Finally, replaced the air conditioner on Thursday afternoon / evening. As you can imagine, as vacation property without AC in July, is not where you want to be. Pool was not cleaned after Tuesday, so we could not use it Thursday and Friday. Generally condition of the place is worn, not very clean and in need of repair. Property management was responsive, but the place is tired and needs investment.
I can not begin to tell you how dissatisfied and disappointed I am. Due to all that the family is experiencing during this dreadful time of COVID we decide to rent a home to be together. Due to the only 2 reviews on your property and the statement they made regarding the cleanliness of the property I stressed my concern several times and asked that the property be cleaned. To our surprise upon arriving my request was not met. This place is FILTHY. The size and outline of the house is great but it is hard to enjoy when everything you touch seems to fall apart. WHAT CLEANING was done for COVID??? NONE. The floor super dirty. Bathtubs dirty walls dirty cabinets dirty. Beds horrible. Floors coming up. It is a disgrace that you would actually rent this place out in this condition. It is my hope that you will start looking at ur reviews and do the right thing. I gave this place a chance in spite of the reviews and to my disappointment you failed me. Please do the right thing for the next renter.
The location was great. The view was beautiful. The wrap around porches were nice. There was more than enough room for our family if 10 adults and 5 kids. However, there are tiles throughout the house that are loose and come up when you walk and some are broken. My 7yo daughter cut her toe on one that was loose. The hair dryer is the room we stayed in had a short in it and was unusable. The cleanliness of the home is poor. It needs some major touch ups and the property needs some maintenance. Doors around knobs were disgusting. I cleaned a few of them myself. Dishwasher was full of dishes when we arrived. Some of the dishes in the drawers still had old food left on them. Charcoal grill is unusable bc itâs covered by trees/shrubs. Oven is missing the bottom burner so it took FOREVER to cook Thanksgiving dinner. I donât think we would stay here again.
We loved the location and the size of the house. We all had more than enough space. The living room and the kitchen/dining area is where we spent a lot of time. We also loved the wrap around porches. There are several areas that could use some sprucing up. The showers are dated, so the glass doors should be replaced. The king beds could be replaced as true king beds instead of two twin beds pushed together. The house could have used a better cleaning before we checked in. The bathrooms & the floors, for example. The pool and pool area were also dirty. Overall, we enjoyed our stay. These are just suggestions for improvements.