Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I understand that this must have been a stressful time for both the condo owners and Summerhouse employees. However, my rental was cancelled and changed at 2:15, 45 minutes away from check in after I was already on my way. The unit that they switched me to, SH345, was NOT rent-ready. On top of being outdated with carpet and old leather couches (for a beach rental), there were chunks missing from the wall, the upstairs guest bathroom toilet was dirty, and the shower in the master literally stopped flowing water in the middle of my first shower. The water pressure was so low to begin with but I realized that less and less water was coming out until it completely stopped flowing. The ladies at the front office were rude to me and my sister (they did try to be a little nicer after I told them who’s family I was with but them still rude to my sister) and that is unacceptable after my family has been coming here for well over 30 years every Memorial Day weekend.