Great condo! My only complaint is there were very few pots/pans or household items compared to the many other condos we have stayed but otherwise a great condo!
The property is great. My concerns and issues are specific to the condo that I stayed in. I have stayed in Portofino previously and this time is chose the penthouse and was disappointed. There were dishes still in the dishwasher when we got there. Who wants to start with doing dishes??? Then after we visited the beach we had some sand on the floor by the front door and there was NO broom or dust pan in the condo. This is ridiculous! I had no way to clean up the floor except to use a wet rag. Since we are on the subject of rags, there was only ONE dish rag and ONE dish towel to use for the whole week. The other towles and rags were the cheapest white towels you could buy! I would have thought being in the penthouse they could have stepped it up on these things!! I expect more and will never go back to that condo. Minimal dishes to use and not even salt and pepper in the cabinets. Oh and the grill outside looks like it has NEVER BEEN CLEANED. I used it once and a fire started with all the "stuff" in there. So frustrating that I couldn't grill as I had planned to. It ruined one of our dinners and scared me.
I recently got a divorce Jan 11, 2021 and this was my "splurge" vacation with my three teenage boys. We made great memories but will not be going back to this place ever again. Very disappointing.
And while I was at the beach someone umbrellas flew very high up in the sky and then came down and stabbed me in the knee. The young boys at the beach acted like they never seen that before and they should have had the umbrellas closed. My knee was bruised the entire rest of my vacation and I was in pain. My knee is still bothering me and it negatively effective my vacation. You should train those kids you have working on your beach better.
Portofinoâs beautiful waterfront location, stunning accommodations, world-class resort amenities and customized service standards â make it a natural indulgence. No other resort is located on the Gulf of Mexico, the Santa Rosa Sound and the Gulf Islands National Seashore. The vast complimentary and discounted amenities make Portofino Island a great vacation value.
Portofino is situated on 28 beautiful acres in Pensacola Beach between the emerald waters of the Gulf of Mexico and the gentle shores of Santa Rosa Sound. It is also adjacent to the pristine Gulf Islands National Seashore. The land itself is called Santa Rosa Island; it is the worldâs largest barrier island.