The cabin was not as clean as I expected it to be. The roads leading off the main road to the cabin need to be better maintained and cabinâs location more clearly marked.
My friends and I had a lovely weekend stay at this sweet cabin. It was conveniently located to Helen, but was secluded enough to offer us privacy and beautiful woo ded views. We enjoyed sitting around the fire pit! The host provided clear instructions and we hadallthe amenities we could ask for.
Cabin was in GREAT location. Easy to find. We enjoyed the hot tub, once it was fixed. We felt like the cabin was very dusty. However, it was a great size. Plenty of room for everyone! There was a strange odor upstairs.
Our family was so excited for this vacation, and so glad we were able to get an early check-in. From reservation to check-in was smooth and painless. However this excitement was short lived as we began to settle in. This place was filthy from dust to mold it seemed like one disaster after another. Mold in both bathrooms, shelves,fans and floors were covered in dust.Grandkids were unable to take baths, not only because of mold but the tub stopper did not work. Pipes under the kitchen sink came loose and flooded under the sink. The dryer did not work properly. Sent a message about issues and nothing was resolved. Only when I called was anything done about the dryer(which was unfixable) but nothing else. Upon check-out I did speak to someone about these issues again, and she apologized, and offered a discount or a free night if we booked with them again. For what we paid to rent the property, and all of the issues this does not seem like proper compensation.
A little hard to find in the dark. But otherwise lovely cabin. close to everything and i mean everything. so happy we picked this one. loved everything about it. although we had a little trouble with one of the tv's but they offered to get a new one which was outstanding of them, but we got it to work. Would stay here again. Love the fact it had 4 bedrooms i would recommend bringing a hair dryer, the only thing i did not bring and they didnt have one. but who cares the place was beautiful.
Everything about our stay at Fox Ridge was just wonderful. We were there 5 nights from 12-1-24 to 12-6-24. The location was perfect for us to go to Helen, and Uniquoi State Park. We even visited Dahlonega because some Christmas movies were filmed there. Everything we needed was no more than 25 minutes away. The cabin was large enough for our family of 6 - but still nice and cozy. It was quiet and serene, just what we were looking for. The best thing of all was that the cabin was decorated for Christmas, and we were not expecting that at all, so even if there were problems with the cabin (there was not), the Christmas decorations would have made up for it. The staff was very nice and accommodating when we contacted them checking in and at checkout. The only negatives about our stay was there was an iron but no ironing board, but we made due with ironing on the bed. And the directions for the physical address of our cabin didn't come up in google maps, only Tanglewood Cabins came up. We had to look up the map and zoom in to see where our cabin might be located, and we were able to figure out how to get to it. I would not recommend arriving at night for this reason, but we found it easily enough because we arrived before dark. Directions from the rental office would be helpful. Other than those two minor things, everything was great! I highly recommend Tanglewood Cabins, and we will be returning.
We had a party of 7 (4 adults and 3 kids). The size of the cabin was great. The living room, however, only had seating for 5, and the kitchen was a bit cramped. The kids loved the hot tub, and the fire pit was a great addition. Definitely bring a pot/pan or 2 of your own, as theirs were pretty terrible. They also don't have a dishwasher, so make sure you pack a scrub brush and some good dish soap. We ended up buying disposable plates and forks because we would have spent a lot of time washing dishes. Location was great. The cabin definitely could use a deep clean. It wasn't awful, but there were areas that have been neglected (cobwebs in corners, pretty nasty underneath the couches, lots of dust on blinds, etc.). Overall good for the price!
The check in process was convoluted by the fact I ended up dealing with a cabin rental company instead of a traditional VRBO host. The check in location was an office that was no longer operational with a piece of paper on the door with some phone numbers to call. They really need to provide better check in instructions and property location directions with the confirmation emails.The larger issue was our nights were completely ruined by some sort of animal or rodent (presumably squirrels) that loudly ran through the walls throughout the night and made it difficult for the ground level guests to sleep. When I contacted the management company it was clear that it was a known problem and we were given the run around on why the problem was not addressed before our stay or why we were not notified. Supposedly the employee that empties the trash attempted to find the point of entry during our stay, but once again we were not notified so we spent at least one night without sleep unnecessarily.Future guests should be aware the property is located on a steep hill so the only play area available for kids is the rock parking area and the fire pit area.There are many better rental options in the area and we will not be returning.
Very good experience. We had a total of 23 of our family there for a mini reunion. We had the cabin and the lodge and we had a good time spending quality time together. Very pleased with our accomodations. Very quiet and peaceful at the cabin.
Couple of suggestions:
> Perhaps you could provide a small step stoole for the beds since they are quite high in the cabin. Fortunately we had one we keep to use with our truck. You see, I am 4'10" and could not get on the bed without the stool assistance.
> With four couples trying to dress and get ready, a small floor length mirror in each of the bedrooms would be very helpful. Difficult for men shaving etc in the bathroom, women could use the mirrors to fix our faces and hair.
> The sink faucet in the kitchen seems to be too loose. Someone needs to check this.
> Not sure how you can improve the cooling of the upstairs, but have to run the downstairs air pretty low to cool the folks upstairs. We were chilly and wore long sleeves for them to be comfortable. Sorry we never got to meet any of the staff in person other than one of the cleaning staff, think her name was "Vickie". She was very kind and helpful when we arrived. Disappointed there was no one in the office that we could speak to BUT all my conversations by phone were very good.
Very good experience. We had a total of 23 of our family there for a mini reunion. We had the cabin and the lodge and we had a good time spending quality time together. Very pleased with our accomodations. Very quiet and peaceful at the cabin.
Couple of suggestions:
> Perhaps you could provide a small step stoole for the beds since they are quite high in the cabin. Fortunately we had one we keep to use with our truck. You see, I am 4'10" and could not get on the bed without the stool assistance.
> With four couples trying to dress and get ready, a small floor length mirror in each of the bedrooms would be very helpful. Difficult for men shaving etc in the bathroom, women could use the mirrors to fix our faces and hair.
> The sink faucet in the kitchen seems to be too loose. Someone needs to check this.
> Not sure how you can improve the cooling of the upstairs, but have to run the downstairs air pretty low to cool the folks upstairs. We were chilly and wore long sleeves for them to be comfortable. Sorry we never got to meet any of the staff in person other than one of the cleaning staff, think her name was "Vickie". She was very kind and helpful when we arrived. Disappointed there was no one in the office that we could speak to BUT all my conversations by phone were very good.