Communication was not generally initiated by the host. We had to request information.The photos give the impression that the property is in a woodland glade. To be fair it is. However the front verandah and main outdoor seating area is just a few feet from another chalet which is undergoing renovation and expansion which isn't shown on the photos, So if you sit out on the deck all you see in front of you is black plastic sheets covering the back of the neighbouring property. This is a shame as the area is lovely and the interior of the property is comfortable and as described on the web page.