The beach was beautiful the pool nice at night. The condo had everything we needed. We enjoyed coffee in the morning and wine at night on the balcony, Was nice and relaxing.
Resort filled with amenities that you don't need to leave the premises. Check in and contact with vacasa was a little difficult with extended wait times etc. Tower 2 jacuzzi had green algae and possibly black mold
The unit was filthy. I'm sure the owners would be embarrassed. Vacasa never sent clean towels. I had to wash sheets and towels, we finally just left on Saturday after our needs were not met as they promised on Friday. HORRIBLE EXPERIENCE for what was supposed to be a relaxing weekend.
overall, condo was clean. there was a musty smell in it, though, that was a bit nauseating. Also, the towels were very rough and irritating and had a bad smell also. I think the towels and linens could use upgrading for the price you pay to rent it. The view was fabulous except the two towers in front of it blocked part of the ocean view. We would certainly come back again, but would probably try to rent one of the front towers instead.
Floors were dirty, missing kitchen cabinet, no pillows for the sofa bed, cutie pillows had a yellow stain, almost all the doors had peeling paint, light bulbs out
This place needs new paint on the doors they were peeling everywhere and also the vent from the microwave fell into the stove top several times causing a huge mess- it would be better to have better mattress as well - advertised as 2 kings but mattress was much smaller than the king frame in one of the rooms!!
Kitchen poorly stocked (2 wine glasses etc..) mattresses were TERRIBLE. Neighbors were loud throughout the night. (Memorial Day weekend/ Gay Pride weekend- may have contributed). Overall, people there were friendly. Disappointed in quality of condo. Doubt will go back.
Place has an awesome view but you must cross the street to the beach where there are no public facilities other than walking back across the street to the pool in Tower 1. Or, you can drive to the next lot where you have 2 portolets (one serviced more than the other). The main pool is on the sound side which is beautiful, but no personal drinks in there. Should you want a beverage the prices are about double what you would pay in town at one of the hangouts. Having rented at several AL/FL Panhandle places, I could get a better buy with more convenience and not get unsold on everything. Also, the two beds sit really high and the master bed creaks. The garbage pick up and other racket begins about 6 a.m. and you can hear the elevators from the bedroom whenever they run. Make no mistake, beautiful place, but maybe not your Best Buy. Depends on what you're after.
My husband, high school age son and his friend stayed here for spring break and we absolutely loved it!
The condo was very spacious, clean, great view of the water and resort staff was amazing.
This was our first time at Pensacola Beach and we will be back!
I loved this condo. It was so beautiful! We love Portofino and found this condo to have some extra special touches. There were extra towels and a few extra things to make it special! Thank you! We will be back! â€ïž
Great view and resort amenities offset the dated interior decor of this gem of a condo. Despite enduring Hurricane Sally and the many related inconveniences, we found this condo comfortable. We would choose it again.
No one ever came to repair the master bathroom toilet, which was not flushing properly but, other than that, we enjoyed our stay. At least we had two other bathrooms to use, so we are inconvenienced but okay. Beautiful views, rooms clean and decor was very nice. Would stay again in these condos.
Wonderful weekend for Blue Angels despite the weather
Property was great, the personnel were friendly, and our condo was clean and the check-out process was simple. Definitely enjoyed the view at this condo and the trolley pick-up/drop-off area right at Portofino entrance made the commute to Boardwalk or Peg Leg's pretty easy. Ubers/Lyft were only about $10 to Casino Beach area. Overall a wonderful stay without issue and the property helped us enjoy a Blue Angels weekend that was affected by weather
Our family can never plan in advance and always have to book at the last minute. Vacasa was so helpful in making our plans the day of arrival. Portofino #1906 has the perfect set-up, the perfect view and is ideally located right next to the center of activity. There were a few minor problems but Vacasa was quick to respond and took care of things the best way they could. All in all it was a fantastic trip and we would definitely look at staying here again.
Nice condo with an excellent view! I would have given 5stars, but the Cleaning team was in our room 10 minutes before our check-out time. We had stepped out to bring my teens to the restaurant and put stuff in the car, and get the luggage cart. When I returned to the room to get the rest of our stuff they were in full cleaning mode. Said they knocked and got no answer so they came in. I reminded her that check-out wasn't till 11 and her comment was people check out early all the time. (What if I had been in the shower? ) They put our stuff on the counter that we had left behind, except what was in the fridge, and said people leave all kinds of things behind.
The water in the fridge didn't work and the cushions on the couch needed cleaning. Other than that it was a nice place, the beds were comfy and clean. The resort is awesome.