6/10 Satisfaisant
Joe R.
30 août 2025
The unit is nice as is the property. The pool & and clubhouse are great, and the beach is close by. Not to mention it's near the restaurants and amusements.The downfall is the lack of communication. Trying to check in was a slight issue. There are two lockboxes, which was a little confusing. The main issue was the air conditioner. We walked into an oven of a unit. The temperature was near 90â°. To make matters worse, there's only ONE air conditioner upstairs. We checked in a few mins after 6 and it seems there's NO ONE available, even for answers, until the following morning. The amount of help was minimal at best. No one could give direct answers except for, "there's nothing we can do until tomorrow." How there's not some sort of manager/supervisor for the "off shift" to handle ANY type of incident is beyond me.At one point, I was told that a manager called me which was an absolute lie. Before I spoke with Becca the following day, no one had called me.Even in the middle of the night with all the fans on and AC "on high" it was over 80â° on the unit. My family was complaining about it the entire time, and rightfully so. We had even considered leaving due to it being extremely uncomfortable in the unit.Everything else about the unit and property was wonderful. They either need a new management company or they need to revamp their protocols.
Joe R.
Séjour de 8 nuits en août 2025