Nice house, but there is a full-time tenant who lives below.
Overall the house was nice. When originally booking the house in January I must have skipped over the part that the lower level has a full-time tenant. We typically rent a house to ourselves so it was a surprise to find someone there.This house did have a small roach issue which I left a message for the owners to know. The house was clean with a few dirty dishes that the dishwasher must have missed or the cleaners.We booked this house because of the pool. Overall, we had a nice time. Not sure if we would book again with this property. We love OKI and have been coming with our family for the last 7 years.
My husband and I stayed a long weekend before Memorial Day. It was very peaceful and had everything we needed. the home was very clean and and look like it had been newly painted. the next time we come I hope to get in the pool . the pool opens at the end of May.
Thank you for such a nice place to stay
Les points faibles : Communication et exactitude de lâannonce
Drowning in fridge water
Fridge blew the evening of our first night and was throwing water everywhere. I heard it go at 3:30 in the am. My wife and I pulled the thing out of the wall turned off the water supply and spent the next 36 hours trying to dry it out move all the furniture and rugs out of harms way. We were exhausted! I called the property manager and they sent a guy who was nice but he only took away all of our towels and promised us to bring us a cooler for the groceries we just bought hours before. After a half a day went by we got a cooler and a âreplacement fridgeâ meanwhile, all of our efforts were to prevent further damage from the water. The person who resided below our unit woke up to his entire ceiling caving in. After multiple calls to the vrbo people that werenât returned, I called back and demanded to speak to a manager. When that person answered, she stated that they believe that we seemed perfectly happy and felt like they had done us right. We lost at least half of our vacation drying out their property and the other trying to communicate with them. At the end they decided that we could have a 10% credit to our stay. We, through our hard work, probably saved that homeowner thousands of dollars. We got a hundred bucks and were told that we should be happy with that.
House was clean, comfortable. Property management came whenever we needed them. We asked for a cutting board and they delivered a new one in 30 minutes!