2BED / 2BATH, SALLE A MANGER, CUISINE COMPLETE, BUANDERIE, 6 PERSONNES
Gérant immobilier / professionnel
- anglais, français, espagnol, portugais, arabe
Salle(s) de bain
NO SMOKING ALLOWED INSIDE UNIT
MAXIMUM 2 PETS. UP TO 60 LBS TOTAL. $175 Fee
Adaptée aux enfants
Âge minimum du vacancier principal:21
Resort tax not included & billed separately upon approval. Rates are subject to change without notice until reservation is accepted, confirmed & paid.
All pet fees are paid only to front desk at check-in.
Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 7 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
Sent to the wrong place
We rented this unit at Westgate Blue Tree but we were placed at Westgate Leisure instead so I have no knowledge of the unit or resort we were supposed to be at. Upon check in, I told the female checking us in we were not supposed to be there and she said we had to call the property manager. I called him immediately and he said he didn’t know what happened but would have to call his manager to see what to do and call me back. Well, 2 hours later (nearly 7 pm) he calls back to tell me they can give us a credit or move us to the correct resort. After traveling all day and having given up on him even calling back, my husband agreed to the credit. Someone called me the night before we were to check in and asked us to do their time share presentation but we were not interested. I believe us being placed at the wrong resort had more to do with that than them making a “mistake”. As for the condo, it was tiny and even though it had 2 bedrooms, more than 2 people would be very crowded since the living room, bathrooms, kitchen and balcony were so tiny. We didn’t have WiFi for the first 3 days days in the unit. We kept calling and they would act like we just didn’t know how to connect to WiFi. Finally, an engineer came Sunday night and fixed it. He was great! Our room wasn’t serviced our last day there. The pool and hot tub area was nice. I don’t really think this is a resort, it’s more like an apartment complex. It would be fine for budget travelers and people who don’t have to have a lot of extras. We would not stay here again and we would not stay at Westgate again simply because of all these problems we had.
Property was great access to Disney and accommodations were adequate.
Thank you for reviewing us. It is great to know that you enjoyed our comfortable unit. We look forward to your next visit!
Great Stay away from the daily rush
This property was just what we were looking for, peaceful, relaxing, and away from the daily rush of people trying to sell you something. Yet close to everything you need to access. Great stay!! The Staff was very helpful and friendly. Would stay again!
We are happy that you had such an amazing stay with us! We hope that you can visit us again soon for another wonderful experience!
Almost a perfect stay!
My family and I overall enjoyed our stay at Bluetree Resort. The check in was a breeze and the customer service was excellent. My one complaint was the bathrooms. Both tubs looked and felt dirty because of the paint that was peeling in the tubs. There was also black stains on the wall that resembled mildew . The bathrooms were a lot smaller than I would of liked and was not the same in the picture. Aside from the negative, I would definitely return.
Thank you for choosing us. We are happy to hear that you enjoyed our location, as well as the excellent staff. We will certainly use your feedback to continue to improve our services and guest satisfaction. We invite you back, and we hope to exceed all your expectations on your next visit to our property.
Frustration with the actual process.
The manager called me and recommended a different property
which was closer to Seaworld which I agree'd to. He directed me to a timeshare
booth to get my proper check in documents. The guy at the booth sent me to the property originally reserved. Of course no one there knew what the hell was going on.Finally the Manager calls me and tells me the timeshare booth guy did not get the memo! I was directed to the switched property.
I lost about a couple of hours being sent to 3 different locations.I guess the problem I have was the manager who contacted me was to follow up with me the next morning per his text message. I feel if he had followed up this would not have happened. I was switched from a far nicer property to an older property which was greatly outdated. pools not comparable.The charge was the same to me although the manager that called me told me it would be less.
Now with that being said, the folks at Leisure resort are friendly and the property suited our needs.Check in was smooth once I got there and no complaints with property in general.
Thank you for taking the time to leave a review on your recent experience with us. We are pleased to know that you enjoyed so many aspects of your stay with us. We regret to learn that you may have encountered some inconveniences during your check-in, however, is happy to know our staff was able to turn the situation around. It makes us happy to hear that our staff was able to accommodate your needs in such a friendly and professional manner. We are honored to have had the chance to serve you and look forward to your future visits.
Really enjoyed my stay at Blue Tree. Only issue we had was checking into the first room we were issued was not cleaned at the time, but the staff (Mrs. Ana) took care of it very promptly. Staff (Dio Sanchez) was very inviting and made sure that my daughter had everything she needed at the activity center. All the staff was very polite and cordial. Property definitely exceeded my expectations and is in a great location for getting to food establishment's and the amusement parks. I definitely will be returning to this property for future vacations.
Thank you for the five-star review of our property. We are so glad you enjoyed your room accommodations, as well as your stay overall. We hope to see you again very soon!
Un mile de Disney World