The owners are very responsive. I had sent a few emails before our trip and they always responded the same day. During our stay, we didn't have any issues so did not reach out but I imagine they would have been just as responsive. The house was really well stocked with everything you'd need for vacation. The kitchen had every utensil, pan, and dish you'd need to prepare meals at home (which we did most of our stay). The bedrooms and bathrooms are small and are made to feel even smaller by the amount of furniture in each room. Some changes in furniture could make the spaces feel less crowded. For example, a tall shelf unit in the main bathroom is right in front of the door. Although it's used to store towels, a smaller shelf moved closer to the bath tub could serve the same purpose and make the bathroom feel larger. The shared living spaces were spacious and comfortable. My kids really enjoyed eating their meals at the bar. We found several games in the drawer under the tv that helped pass some time on rainy days. The wifi was easy to connect to and we didn't experience any issues with it. One thing to make note of though, there is a note on the refrigerator that says the trash runs on Monday and Saturday and that they run early so to set it out the night before. The actual run times were different than the note though. The first time it came was around 10 pm on Sunday evening and then it came again on Friday morning at 7:15 and again Friday evening around 9:30. We were fortunate to have already set our trash out but if you're the kind to wait until the last minute, don't. There was a wagon, beach chairs, and umbrella in the room under the house that we took to the beach every day. We really enjoyed having the wagon with the kids because they tend to want to bring sand toys and googles and drinks so it made carrying everything a breeze. The picnic table under the house was really nice. We sat out there while our kids played in the sandbox and while my husband grilled dinner on the barbecue that was there. One of our favorite parts of this house was the screened in porch. It rained almost every day during our visit but we were still able to sit out on the porch and enjoy the scenery and the sounds of the gulf. Being so close to the beach and having the screened in porch really made our trip a great one. Thank you to the Dennis' for such a wonderful experience!