Les points faibles : Communication et exactitude de lâannonce
Be careful
Check out times are wrong. They told me message Vrbo when I did that I never got a reply!! Just to rate everything. The water park is NOT included itâs 25 a person they close at 6 waste of money. Didnât tell us the splash pad was closed so wasted 75. Fishing poles didnât have any fishing line. They were rude. Room tub didnât work.
First be careful of where you check-in. VRBO sent us an email with the WRONG site address. So after you finally get to the correct location after a day of traveling with your kids, make sure dead bugs are not under your pillows.
I would normally have given the overall 5 stars, but twice we had issues with our room keys not working, the first time being right when we checked in. I had to drive back to the office to get them rescanned again. The second time was when my young son really had to use tge bathroom and ended up going in the bushes. The room itself was really nice and clean. It looked like it was just recently remodeled. The AC and all the appliances worked great, too.We would definitely stay again!
Everything was as described, and I would stay again. We had a great fanily visit! One tiny complaint... the on-site waterpark was an additional $25 per person/child. Swimming pools were abundant, but the resort charging for a featured amenity seems a bit excessive.
We had a great stay at this resort and couldn't have planned it any better. The staff were wonderful, so helpful and friendly. The condo was very nice and had everything we could ask for. There were restaurants available and bars for drinks. Lots of options for the different pools on the property. Would definitely recommend and super easy to get to and from Sea World. Thanks for a great place to stay!
The water was turned off overnight for maintenance and they did a poor job of setting expectations. Saying the water would be off until 5am then not actively communicating timeline when it was off until almost 8 is really unfortunate.
Very impressed with the suite! It was very spacious and clean! The resort was beautiful with plently of things to do. Will definitely book again in the future.
The resort was very nice, I loved the pool with the poolside bar and the kids enjoyed the water park. We also enjoyed the arcade and the different restaurants. I was able to choose my room with the lake view and it was perfect. We even got to enjoy a firework show. We were only minutes away from Universal which was perfect.
Great weekend getaway with the family. We enjoyed the on-site waterpark and the kiddos loved the splash pad. Room was spacious enough where we could all have our own little areas to relax and sneak away for a much needed nap with little ones in tow.