Loved the location and view. We had to run the dishwasher and put away dishes before leaving the next morning, and the dishwasher leaked while we were gone. My biggest suggestion are felt pads on the furniture feet- I didn't like making the chairs scrape when I had to pull them out to sit at the table, and we heard a lot of scraping above us.
Les points faibles : Emplacement et exactitude de lâannonce
Not all Phoenix Hotels created equal
We were not impressed with this property and I think the problem comes down to the fact that there are several properties under the Phoenix hotel brand. I feel like I looked at lots of different units thinking that all were a part of the fancy hotel fronts and pools that we saw coming into Gulf Shores. We were greatly disappointed when we found a very run-down hotel (specifically the exterior), very slow or sometimes non-working elevators that were in very dark areas that made it feel unsafe, access to the pool was run-down, not very big as I had seen in advertisements of other Phoenix hotels. The inside unit was okay but the deadbolt lock did not work, the patio door lock did not work and the wifi login/password for all units was the same. Many things made the experience feel unsafe. As I said in the beginning, I think some clarification in the name of the hotel (possibly eliminating the name Phoenix) would have been very helpful in choosing a place to stay.
We have stayed at the Pheonix condos multiple times and chose this to save money on a room to be able to do more. Other than not having laundry in room, itâs essentially the exact same thing as the other resorts. Laundry was easily accessible and I felt confident leaving it and coming back. Kitchen has bare essentials but nothing extra. Bed wasnât terribly uncomfortable, pool stayed clean throughout the stay and was rarely crowded. For what youâre paying for, it is perfect! I donât love being on this end of town, but itâs still in walking distance to a few places! If we decide to cut money on a room in the future, Iâd book again!