The location was very close to alot of stores and restaurants. Walmart was across the street which was very convenient. The water park was amazing with a lazy river and restaurants. I will definitely stay again
We loved our quick visit. The property has just about everything someone could need. The two-bedroom unit was very spacious and comfortable. Would love to stay there again in the future.
Very comfortable, has everything you need
Quietly neighborhood just front of the pool area and near the grill!
The Westgate amenities are awesome, we enjoyed the movie theatre, and has a lot of thing to do also Walmart is around the corner, very convenient!
Very nice stay!
It was clean and the location was near a lot of fun things to do. I just wish it was made clear that you had to pay extra for wi-fi and access to the onsite water park. Other than that, we enjoyed our stay here!
Plenty of space for a family of four. Very open and all the basic necessities were there. Close to a Walmart so if you forget anything it is convenient. We didnât have the opportunity to actually enjoy the resort but if we ever came back to that area we would stay here again.
I am not sure why, but we got one of the renovated suites, that are actually nicer than the pictures. Overall, great stay. Ask if you can stay in one of the renovated condos if they are available.
Thoroughly enjoyed our home away from home! Exceeded expectations as far as space and layout. Secluded unit with privacy and outdoor play space for children. Close to EVERYTHING. Beautiful resort. Host was beyond hospitable. Will book again!
all was good once I was at the correct property I was sent the wrong address on my vrbo booking ended up taking 3 hours to figure out where I would be staying Waterpark is not included it is a extra fee daily
We had a great time with family. The cleanliness of the unit was so so. There was ver few cooking items to use, so it made it difficult to cook a full meal. The pool was not chlorinated enough, and it smelled a bit. My daughter-in-law and grandson had some skin issues as a result, with rashes and possible pink eye. This is no fault of the owner, but definitely the establishment.
Stay was ok. Amenities are not free expect to pay out the but to use facilities. Location is great for amusement parks. Resort seems to care more about having you buy into there crap than taking care of you as a guest.
The property is located very close to Disney. There is massive renovations going on where our room was located. I was unable to reach anyone at the front desk throughout the entirety of the trip (no one to provide help and service) and the 3 day wifi pass we had to purchase to access the internet (there is no cell service here) did not work. While the unit itself was very nice on the inside, not sure I would stay here again.
Property super close to Disney. Everything was as promised once we got into the right room. The property had set us up in a room smaller than the one online but they fixed it. Just took more time. No worries about property location and everyone was friendly.
When you check in for your room you must wait in a line behind all resort owners. For every 8 owners they check in one guest. I stayed in line hour waiting to get served. The resort should disclose this before you book you reservation.
When you first get there, you have to go into their club house to get your key. The line was crazy and disorganized with poor directions on where to find our property. They try to pressure you into buying a time share. They take a 50.00 deposit for damages. It has almost been 2 weeks, and we still haven't gotten it back (They said it can take up to 14 business days...). The "lake view" is a pond. The waterpark on site is extra money. We were told we can get a pack n play from the office. The office submitted a work order for them to drop one off. Pack n play never showed up. We called numerous of times, and they kept saying "well you didn't book directly through us so have to wait as long as it takes. We made a service order". The entire trip, it never came and had to sleep with our very cranky two-year-old in bed. We got no sleep. It didn't feel like we were taken care of nor did anyone seem to care. The property was clean, it'll give them that. The shower is nice and big. Other than that, it was a total disappointment, and I wish we just rented from someone with a house than this. The staff was not nice, and it felt like a very stressful stay. If you speak some Spanish, you might get more clear directions on where your building is. It felt like we were taken advantage of and mislead.
The original unit that we checked into was old, out dated and smelled. The dishwasher had brown water pooling in the bottom, the electrical outlet in the second bathroom did not work and the overall condition of the unit was dirty. We were moved to another unit which was upgraded, but the unit was not exactly clean. This resort is motel quality at best. I definitely would not stay at this âresortâ or recommend it to any other guests.