READ BEFORE BOOKING: I stayed at the Eden property, managed by The Heim, from 23-25 October 2026. Most of the furniture/appliances are of an extremely low quality. The fridge and freezer were not working properly throughout the stay. The fridge was smelly, our drinks not cold, and the ice ended up as a puddle outside the fridge. the knob of the oven came off on touching it so that couldn't turn on the whole trip. This meant we did not have a functioning kitchen, could not cook as expected, and had to waste food that could only be cooked in an oven.Be aware that they have noise sensors around the property set to a low level. While sitting down eating my birthday dinner, speaking, not playing loud music, it consistently beeped and ruined the whole thing. We were then berated for moving it to another room so we could eat out dinner in peace. No cleaning products were provided. In one of the bedrooms there was no toilet roll or soap. In the other bathrooms there was only one toilet roll in each - clearly not enough for 12 people. They also provided the wrong address pre-check in. This meant that the grocery delivery never came, adding another layer of stress to my weekend. The hot tub worked and no complaints about the comfort of the beds. They will spam you with messages threatening to call a security team when you're speaking at your birthday dinner, but suddenly quiet when you ask about the compensation they promised. Seriously consider this