All in all the kids enjoyed the vacation and we spent most of our time and the parks. Only a few things bothered me. The house was clean, so no issues there. We were told to leave the temp on 72 , that was hard for us because our house in NC is always 68 and we sleep with a fan on. We are hot sleepers. lol. There were 2 fans in the house one was broken on arrival and the other we kept in the garage because it was too hot for the kids. On the 2nd day we had to go to Walmart and we bought a fan for our bedroom. Also we were unaware that we had to supply our own trash bags and toilet paper. There was only 1 roll in each bathroom and 1 additional trash bag. ( our stay was for 6 days with 5 ppl) There was a weird coffee machine (maybe espresso machine) idk with no k-cups, so we couldnât use that, but there was a regular coffee machine, but again I had to supply my own coffee. I have no problem supplying my own stuff, but a heads up would have been nice. I was told that it cost extra to heat the pool, the day before we arrived. Not realizing that the hot tub was not heated. So we had to pay for that so that we could relax in it.
:( I rely heavily on customer reviews and feedback when choosing a VRBO property. This property did not meet our expectations. We had an issue with ants in one of the bedrooms and bathroomâŠ. Upon arrival we noticed that there were ants in the sink, on the floor, walls, furniture and in the bed. We figured it was due to the house being closed up, so we didnât make a big deal. The next day the problem got worse and we notified the property owner right away. He suggested dropping off spray and having someone come clean. He asked for pictures so he could send them to the exterminator he uses. No one cleaned but there was ant spray dropped off when we arrived home that night. He said the exterminators came and sprayed the outside of the house but we did not see them.Needless to say, the problem was not resolved during our stay. The owner offered a one night refund and we had been chasing him ever since for that refund. Poor communicationâŠ.. Even worse customer service.Great location and cute decor.
The house was clean and everything in its place. We did not get to use the pool because we didn't get it heated because we thought it would be hot enough outside - it wasn't. The tv was a little confusing to figure out, but my techy daughter figured it out by using her direct tv app. Overall the stay was great. I would just recommend alternative cooling in the game room. The fan was not working. But again, overall it was great. Will stay again for sure :)