Villa pour familles et animaux domestiques près de Labin, piscine privée et salle de gym, endroit calme

Ich freue mich sehr, dass es Ihnen allen in unserem Ferienhaus gefallen hat! Das Haus ist an allen 4 Seiten eingezäunt, aber 1 Seite war nur mit Büschen eingezäunt, also stimme ich Ihrem Punkt zu. Jetzt ist diese Seite auch eingezäunt, sodass selbst die verspieltesten Hunde sicher sind. Vielen Dank für die nette Bewertung und vielleicht sehen wir uns wieder! :)

Hi Mark, thank you for your review and nice words you said about me and the house. I gave my best that you would have a great stay. I was taken aback, unfortunatelly, by your complaints because: 1.) I don't think all of them are justified, for example: mattresses are really a matter of taste. I did not even understood were they too hard or too soft for you. I asked 2 guests that came after you about that and they said that mattrasses are not a problem, so it is really a matter of the taste and I will think what I can do about that. Also the "direct connection from pool area with living room" complaint is kinda funny, bucause yes, you have to go through front gates to come to the living room, but it's few meters away from the pool, and there was nowhere in the description mentioned that such a connection exists. And yes, windows and doors are older and should've been changed but unfortunately Corona virus and lockdown started and I asked you to understand. 2.) After you begged to come to the house earlier, I let you come 8 hours before for free , more than any guest ever before, but I told you that bacause of that I will have to work and finish some things in the morning while you are at the house. Saddly, you wrote that too as a complaint, which again doesn't make any sense, because I maximally wanted to please you but ofcourse because of the lack of time I had to finish preparing the house for you. Also, I really thought you will appreciate that favour and be thankfull, but in your review you did not even mention it, unfortunatelly instead of that you wrote many complaints which are not all justified. House is little older, but every year we invest in the house to make it better and better. Most of the devices and things in house are new and the other will and are getting updated every year. I just bought new hob, oven, dishwasher and windows are also in plan, but like I said, because of Covid there is a delay. Cushions on deck chairs will be replaced with new ones, thank you for letting me know.