This house is amazing! The host and management agent, Maria, were very accommodating! They were very responsive with any request we had. We loved having the pool as the time we were there it was very hot! You just cannot beat the views. Incredible!!! Only suggestion I have is use the directions on Waze, any other mapping could mess you up, and you travel on roads that are very difficult to maneuver. I highly recommend this house to enjoy your stay around Lake Como!