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10/10 Excellent
Heather P.
6 mai 2024
Fabulous accommodation.
We stayed at Howells Mere for 3 nights in April to celebrate my dad’s 80th birthday. 10 of us stayed in total ranging from aged 13-80. The setting and accommodation were perfect- I cannot recommend it highly enough. The accommodation was amazing, spotlessly clean, ,beautifully furnished, there were plenty of towels and robes for all of us and the kitchen had everything in you could wish for. We enjoyed big family meals round the dining table. The decked area on the top floor is large and full of comfy furniture with cushions provided and we sat out each evening watching the sun set across the lake. It’s the perfect setting for a family celebration as there’s something for everyone. There are lovely walks from directly outside the property and information on these is provided. If you just want to sit and relax the outlook is amazing. The whole “village” is beautiful and so well maintained, we enjoyed a take away coffee and some pastries from the coffee shop on site. Some of us went swimming at the spa but please be aware that they split the timetable into 90 minute seasons and you have to queue at the start of each session to get a space. It’s well worth a visit though, the main pool is lovely and there’s a big outdoor pool which was a bit chilly but we soon got used to it. The eco pool was freezing but worth a quick dip to re-energise! We also booked the tennis courts- just sign up at the courts and book an hour slot on the paper timetable. The hot tub was beautifully clean and we loved using this and my brother took his paddle board which we just launched off the lower deck into the lake- perfect! The customer service from Orion was truly exceptional, the best I’ve experienced. The online booking was easy, the pre arrival info was so comprehensive, I had a pre arrival phone call to check room configurations etc, another call the day before to say we could check in early and then a member of staff actually arrived at the property on the day we arrived to check all was ok. This is an exceptional property, maintained and managed by an exceptional company and in an exceptional location- get booking !
