6/10 Satisfaisant
Hannah R.
17 juil. 2025
Les points forts : Arrivée
Les points faibles : Emplacement
This experience was not what my family and I were expecting. The check in process seemed like a scam at first because they ask for additional identification before sending you any check in information. We tried to reach the owners to ask about it and never got an answer. However, after speaking with VRBO they verified that since this is an apartment building, legally they have to collect this information. The apartment was not really as nice as the pictures showed. The furniture was different, there were chunks of the floor worn down in places. The floor was squishy in one of the bedrooms indicating possible water damage. There was even a big pile of dirty towels and rags in the floor of another bedroom when we arrived. We immediately did not want to stay. When we called VRBO they were able to get a hold of the owner and he sent someone to collect the towels and spruce up a bit more, however we just did not want to stay. Unfortunately for us VRBO said we did not have enough evidence to prove misleading information and if we wanted a refund we had to work it out with the owner. The owner offered a 10% refund and we still had to stay or we lost everything we paid for already. Unfortunately we did stay because we were unable to find another place to accommodate us. While we were there the power went out twice and we got stuck in the elevator. All in all I wouldn't stay here again and do not recommend anyone else staying here either.
Hannah R.
Séjour de 3 nuits en juillet 2025
