Avis vérifié
2/10 Horrible
Sara M.
12 nov. 2023
Les points faibles : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Look elsewhere!
Attempted to contact about check in and never got a response. We called - questions answered - told 3. Planned accordingly - then received a text saying come at 1 - explained we couldn’t - had planned accordingly to the 3 pm we had been told. We then were told that WE “needed to keep in mind that there were a lot of check ins that day??? So come as soon as possible. “
The apartment - was NOT what it was promoted to be. Doors broken and taped, windows cracked, too many chunks of wall missing to mention, cracks in the walls, broken shower - told would be fixed and a attempt to fix wasn’t until late in the day of our second day and then didn’t happen because I didn’t answer my phone nor did they leave a message - told at check in they would send someone and we didn’t need to be there - so it was never fixed. We were unable to use the shower due to the fact that the water temp wouldn’t change from scalding hot - which burned my daughter. The door didn’t shut all the way anyway so we would have been showering for all to see. The water heat was an issue on day two - according to the book provided there is a “boost” button - there isn’t. We reached out to the guy who checked us in and he never responded to the pics we sent telling us where it was - by that time we needed to get on with our day so cold showers it was. The trash cans had no liners or even cans inside of them - so trash basically was going in a metal container onto the floor. Have pics - just go elsewhere.
Sara M.
Séjour de 2 nuits en novembre 2023
