The owner, Jorge, was very quick to reply to my question about not receiving the necessary QR codes to get into the gated residence. Also, there was a dead battery on the door lock when we arrived, and Jorge was very quick to get help from the hotel staff! Thank you!
From the bedroom, kitchen, and balcony, there is a nice view of the jungle across the street, and the mattress is firm. We liked watching the bats fly over the trees at dusk, and saw some animals, lots of birds. The kitchen was well-stocked, though I did not see a coffee maker, so we went to Akumal for coffee, and brought our own water, as we were not sure about potable water from the sink. We did not explore the pool at all. The condo complex was mostly quiet. Mostly we just heard some conversations from the parking lot. Christmas Eve was noisier with families having parties, which is understandable.
As another reviewer mentioned, there is a trolley that comes through the complex, and it can take you down to the Kay beach club, where you could access the beach. We went to the Casa Club to get a schedule of the trolley. This schedule would be helpful to have in the room, if the times stays the same throughout the year.
There was a very strong smell of cigarette smoke and ammonia in the room, so if you are sensitive to smells, this could be an issue. We got more used to it as the days went on. We got little bug bites (not from mosquitos, as I react differently) only while staying there, so the room may need to be treated for bugs (maybe bed bugs, or fleas). Hard to say where the bites came from exactly, as bugs are everywhere, of course, but we only got them the last couple nights we stayed there.
If you are looking for a good value in the area, you could find it here.
