4/10 Médiocre
Ákos P.
29 déc. 2024
Les points forts : Arrivée
Les points faibles : Propreté et communication
Disappointing due to several significant maintenance and cleanliness issues.
Heating: The most significant issue was the inadequate heating. Despite adjusting the thermostat, the living room temperature struggled to reach 16C, making it uncomfortably cold throughout our stay.Cleanliness: The sofa was covered in white dog hair, which was only noticeable after it transferred onto our clothing. This clearly indicates a lack of thorough cleaning prior to our arrival. The toilet and bathroom had an unpleasant odor, which was exacerbated by the overpowering smell of the cleaning chemicals used.Kitchen: The oven was completely unusable. Although it appeared to turn on, it failed to reach a usable cooking temperature. This meant we were unable to cook any meals during our stay. We also experienced a water leak from the ceiling in the kitchen area.Amenities: It's important to note that this property does not provide several basic amenities. Guests should be aware that they need to bring their own: bed linen, towels, tea towels, washing up liquid, dishcloth/sponge, bin bags, toilet rolls, tea, coffee, and sugar. Some of these are available for an additional charge. The property also does not have Wi-Fi, though we found the phone signal on the site to be acceptable.Host/Management Response: We contacted the host on our second day regarding the heating, cleanliness, and oven issues. As it was a Sunday, we received no immediate response. Due to the severity of the problems, we decided to leave early.
Ákos P.
Séjour de 2 nuits en décembre 2024
